Merchant Operations and Support Executive

1 hour ago


Singapore Central Singapore CubePay Full time $40,000 - $60,000 per year

Job Summary:
We are seeking a proactive and detail-oriented individual to join our team as a Merchant Operations and Support Executive. In this role, you will play a crucial part in ensuring smooth onboarding and compliance for our merchants while supporting the sales team.

Key Responsibilities:
  • Collaborate with Sales Managers to assist merchants in gathering and completing required documentation for onboarding and compliance purposes.
  • Review and verify all submitted merchant documents to ensure accuracy and compliance with internal policies and regulatory requirements before submission to the Compliance Department.
  • Act as the main point of contact for merchants regarding documentation-related queries and provide guidance as needed.
  • Work closely with internal teams, including Compliance and Finance, to ensure a seamless onboarding experience for merchants.
  • Maintain and update merchant records and documentation in accordance with company policies.
  • Support the resolution of any documentation discrepancies or issues in a timely manner.
  • Assist in preparing merchant-related reports and operational updates.
  • Provide administrative support for merchant operations, including invoicing and tracking key milestones.
Qualifications & Experience:
  • Strong attention to detail and a meticulous approach to reviewing documents.
  • Excellent communication skills to liaise effectively with merchants and internal teams.
  • Ability to work collaboratively with Sales Managers and other departments.
  • Prior experience in operations, documentation management, or customer support is an advantage.
  • Familiarity with compliance requirements in the financial or payment services industry is a plus.
  • A proactive mindset with strong organizational and problem-solving skills.



  • Singapore KPay Merchant Service Limited Full time

    KPay is a fintech company where we combine payment solutions with our financial technology platform that connects merchants to affordable business solutions that they need. A soon-to-be "unicorn" (USD 1+ billion valuation worth), we build a complete merchant service ecosystem that accelerates growth for businesses of all sizes. **Job description**: 3....


  • Singapore Cubepayment Full time

    Merchant Operations and Support Executive Singapore, Singapore | Posted on 01/02/2025We are seeking a proactive and detail-oriented individual to join our team as a Merchant Operations and Support Executive. In this role, you will play a crucial part in ensuring smooth onboarding and compliance for our merchants while supporting the sales team. Key...


  • Singapore Qashier Pte Ltd Full time

    About the job Merchant Operations Executive We are looking for a hands-on, service-oriented Merchant Operations Executive to support our growing network of merchant partners. This role involves on-site training , hardware deployment , technical troubleshooting , and logistics coordination . Youll play a critical role in ensuring that merchants are fully set...


  • Singapore Qashier Full time

    Join to apply for the Merchant Operations Executive role at Qashier . About The Job We are looking for a hands‐on, service‐oriented Merchant Operations Executive to support our growing network of merchant partners. This role involves on‐site training, hardware deployment, technical troubleshooting, and logistics coordination. You'll play a critical...


  • Singapore Antler Full time

    We are looking for a hands‐on, service‐oriented Merchant Operations Executive to support our growing network of merchant partners. This role involves on‐site training , hardware deployment , technical troubleshooting , and logistics coordination . You'll play a critical role in ensuring that merchants are fully set up, trained, and operational,...


  • Singapore CC FINANCIAL SERVICES PTE. LTD. Full time

    Job scope: - Drive merchant acquisition, development, and retention by creating focused efforts to communicate compelling offerings for the merchants - Assist to develop, execute and optimize communications strategy to raise product awareness and acceptance - Build and cultivate relationships with key accounts and retail merchants as well as Partner...


  • Singapore Qashier Full time $40,000 - $60,000 per year

    We are looking for a hands-on, service-oriented Merchant Operations Executive to support our growing network of merchant partners. This role involves on-site training, hardware deployment, technical troubleshooting, and logistics coordination. Youll play a critical role in ensuring that merchants are fully set up, trained, and operational,  providing a...

  • Merchant Sales

    18 hours ago


    Singapore Liquid Group Full time

    **About the job** Liquid Group is a Major Payment Institution licensed in Singapore, specialising in cross border payment services for consumers and corporates based across Asia. It operates XNAP Network, an open API based QR payment acceptance network that enables the cross-border acceptance of bank and non-bank QR payment apps across multiple markets in...

  • Operations Executive

    18 hours ago


    Singapore KPAY MERCHANT SERVICE (SINGAPORE) PTE. LTD. Full time

    Support the Business Development Team in Merchant Application processing - Provide operations and technical support to the Business Development team - Deploy/deliver payment terminal to merchants across Singapore when required - Installation and training new merchants on the usage of our payment terminal when required - Handle inbound & outbound calls -...


  • Singapore FUNNOW Group Full time

    **FUNNOW Group** - The leading lifestyle booking platform group in Greater Southeast Asia, operating in seven countries: Singapore, Hong Kong, Malaysia, Thailand, Philippines, Japan, and Taiwan, with its four brands: FunNow, Eatigo, Niceday, and TABLEAPP. By adhering to digital transformation (DX) and yield management with AI, we are revolutionizing the...