Manager, TCM Clinic

1 day ago

NTU Main Campus Singapore Nanyang Technological University Singapore Full time $80,000 - $120,000 per year

Join Our Team at the NTU Chinese Medicine Clinic

Established in 2009, the NTU Chinese Medicine Clinic is a TCM Board approved teaching clinic under the NTU School of Biological Sciences. We provide high-quality care through a range of services including acupuncture, cupping, tuina (adult and paediatric), and herbal medicine. The clinic also plays a key role in training the next generation of Chinese Medicine practitioners through NTU's Double Degree in Biomedical Sciences and Chinese Medicine, as well as the new Single Degree in Chinese Medicine.

Position Overview

We are seeking an experienced and dedicated clinic manager to oversee the efficient, safe, and patient-centered operation of the Chinese Medicine Clinic by managing staff, ensuring regulatory compliance, maintaining service quality, and supporting the clinic's strategic and financial goals.

Job Description

  • Manage daily clinic operations to ensure smooth service delivery.

  • Supervise and develop administrative and clinical support staff.

  • Maintain high standards of patient care, safety, and satisfaction.

  • Ensure compliance with healthcare and TCM regulatory requirements.

  • Manage clinic finances, budgeting, and resource utilization effectively.

  • Monitor performance indicators and implement continuous improvement measures.

  • Support operations standardisation across clinics and services to ensure consistency and quality of care.

  • Lead the establishment of additional Chinese Medicine (CM) clinics and collaboration initiatives, including joint integrative medicine services with TTSH and other partners.

  • Drive the integration of TCM into Singapore's healthcare framework, including development of integrative clinics and standards of care to support the Healthier SG objectives.

  • Contribute to the development of new initiatives, such as co-located TCM clinics in public polyclinics or hospitals, and participate in MOH pilot programmes (e.g. subsidised acupuncture).

  • Support strategic planning, service development, and clinic growth initiatives.

  • Foster effective communication and collaboration among clinical teams and external partners.

  • Uphold the clinic's mission, ethical standards, and reputation in Chinese medicine practice.

Requirements

  • Bachelor's degree in Healthcare Management, Business Administration, or Traditional Chinese Medicine.

  • Postgraduate qualification or certification in healthcare or management is an advantage.

  • Understanding of TCM operations and healthcare regulations.

  • Strong leadership, communication, and organizational skills.

  • Proficient in clinic management systems and MS Office.

  • Financial and resource management knowledge.

  • Good communication skills.

  • Patient-focused, ethical, and professional.

  • Empathetic, adaptable, and detail-oriented.

  • Able to lead teams and foster a collaborative work culture.

The College of Science seeks a diverse and inclusive workforce and is committed to equality of opportunity. We welcome applications from all and recruit on the basis of merit, regardless of age, race, gender, religion, marital status and family responsibilities, or disability.

We regret to inform that only shortlisted candidates will be notified.

Hiring Institution: NTU

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