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Crew, Guest Experience
2 weeks ago
Responsible for delivering the highest standards of exemplary guest services experience consistently at front-gate and in accordance with the standards and requirements set by Resorts World Sentosa.
Providing a welcoming front-gate experience at ticketing booth and ensuring guests have valid tickets for the admission for Singapore Oceanarium.
Job Responsibilities:
- Deliver positive guest experience for guests by making their day a pleasant memorable one
- Ensure show readiness of the parks
- Perform accurate ticketing transactions and admission requirements
- Meticulous in fulfilling cash handling and redemptions as accordance to department's SOPs
- Supporting administrative duties and ad-hoc assignments as required
- Assisting guests with queries and feedbacks
- Able to work both in an indoor and outdoor environment
Job Requirements:
- GCE N/O/A Levels, ITE Certificate or Diploma in Tourism or any other relevant discipline
- Able to perform shift work, and willing to work during evenings, weekends and public holidays.
- Able to stand for long hours and work in an environment where there can be hot, humid and wet weather.
