IT Executive

About Us:

Carats&Co is a forward-thinking company operating at the intersection of technology, design, and infrastructure.

As we continue to grow our operations across Singapore and the region, we are seeking a dedicated and hands-on IT Executive to manage our internal server infrastructure and support both internal and client-facing IT projects.

Key Responsibilities:

* Maintain, monitor, and troubleshoot internal servers, backups, storage systems, and network equipment

* Perform regular updates, security patching, and system optimization for all server environments

* Manage user accounts, system access, and IT asset tracking

* Provide technical support to internal staff across departments (hardware/software/network issues)

* Assist in the setup, configuration, and testing of new IT systems and equipment

* Support implementation and maintenance of external IT-related projects, including client-facing solutions

* Work with vendors and service providers to resolve system-related issues or fulfill IT procurement needs

* Ensure data security, network uptime, and system performance in accordance with company policies

* Participate in IT planning and contribute to strategic initiatives involving technology upgrades or new systems

* Maintain IT documentation, including SOPs, system configurations, and troubleshooting guides

Requirements:

* Diploma or Degree in Information Technology, Computer Science, or related field

* Minimum 2–3 years of experience in IT support or system administration

* Proficiency in server maintenance (Windows/Linux), network configuration, and cybersecurity basics

* Strong troubleshooting skills across hardware, software, and networking environments

* Experience in managing cloud-based systems or virtualization environments is a plus

* Able to work independently and manage multiple priorities in a fast-paced environment

* Good interpersonal skills and ability to communicate technical information clearly to non-technical users

Nice to Have:

* Experience supporting IT for digital signage systems or infrastructure projects

* Familiarity with firewall management, endpoint protection, and VPN setups

* Knowledge of project management tools or basic scripting (PowerShell, Bash, Python)