
IT Executive
2 weeks ago
About Us:
Carats&Co is a forward-thinking company operating at the intersection of technology, design, and infrastructure.
As we continue to grow our operations across Singapore and the region, we are seeking a dedicated and hands-on IT Executive to manage our internal server infrastructure and support both internal and client-facing IT projects.
Key Responsibilities:
* Maintain, monitor, and troubleshoot internal servers, backups, storage systems, and network equipment
* Perform regular updates, security patching, and system optimization for all server environments
* Manage user accounts, system access, and IT asset tracking
* Provide technical support to internal staff across departments (hardware/software/network issues)
* Assist in the setup, configuration, and testing of new IT systems and equipment
* Support implementation and maintenance of external IT-related projects, including client-facing solutions
* Work with vendors and service providers to resolve system-related issues or fulfill IT procurement needs
* Ensure data security, network uptime, and system performance in accordance with company policies
* Participate in IT planning and contribute to strategic initiatives involving technology upgrades or new systems
* Maintain IT documentation, including SOPs, system configurations, and troubleshooting guides
Requirements:
* Diploma or Degree in Information Technology, Computer Science, or related field
* Minimum 2–3 years of experience in IT support or system administration
* Proficiency in server maintenance (Windows/Linux), network configuration, and cybersecurity basics
* Strong troubleshooting skills across hardware, software, and networking environments
* Experience in managing cloud-based systems or virtualization environments is a plus
* Able to work independently and manage multiple priorities in a fast-paced environment
* Good interpersonal skills and ability to communicate technical information clearly to non-technical users
Nice to Have:
* Experience supporting IT for digital signage systems or infrastructure projects
* Familiarity with firewall management, endpoint protection, and VPN setups
* Knowledge of project management tools or basic scripting (PowerShell, Bash, Python)
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