
Receptionist
3 days ago
We are seeking an enthusiastic, organised and confident Receptionist in the beauty industry. He/She will be the first point of contact for the clients.
Responsibilities:
- Customer Engagement: Greet and assist customer warmly, ensuring a welcoming and positive experience.
- Call Support: Handle incoming calls and client inquiries with professionalism, providing accurate information and support.
- Administrative Support: Schedule and coordinate appointments across multiple platforms (e.g., WhatsApp, Instagram, phone).
- Payment Handling: Process payments, manage cash registers, and handle retail product sales accurately.
- Customer Care: Address client feedback, resolve concerns, and maintain excellent service standards.
- Basic Marketing Duties: Assist with simple marketing initiatives, social media content, support event/roadshow coordination.
What We're Looking For:
- All are welcome to apply.
- Prior experience in call support, customer service, or client-facing roles (e.g., hospitality, retail, sales) is preferred.
- Strong communication skills; confident speaking with clients over the phone and in person.
- Organised, proactive, and able to multitask.
- Comfortable with basic computer and digital platforms (e.g. Google, Gmail, WhatsApp, Social Media, Canva).
- Basic marketing skills or a keen interest in supporting events and roadshows.
What We Offer:
- Positive and supportive work environment.
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