Consultant, Quality Management

3 days ago

Singapore TÜV SÜD Full time $80,000 - $120,000 per year

The Quality Management Consultant is responsible for supporting the Legal Entity Quality and Safety Management Systems (such as Laboratory Quality, Occupational Health & Safety, and Environmental) within TÜV SÜD ASEAN laboratories and offices. The role involves establishing, implementing, maintaining, and improving the Integrated Management System (IMS) to ensure compliance with corporate directives for IMS initiatives.

Key Responsibilities:

  • Provide quality and safety management support related to TÜV SÜD certification and accreditation status.
  • Lead quality and safety management initiatives to align with business requirements.
  • Develop and report on monthly quality and safety metrics, manage non-conformities, and provide feedback on performance.
  • Collaborate with the ASEAN Quality & Safety Team to ensure standards and measures are effectively implemented.
  • Develop and implement management procedures and conduct training programs for regional laboratories and offices.
  • Support continual improvement initiatives, including certification schemes and process control activities.
  • Maintain and update IMS documentation to meet audit and accreditation requirements.
  • Liaise with various departments to promote best practices and drive improvement initiatives.
  • Investigate customer complaints and feedback, and monitor corrective actions.
  • Inform senior management of significant quality and safety issues.
  • Perform other related responsibilities as needed.

Key Requirements:

  • Bachelor's degree with at least 5 years of experience in Quality and Safety Assurance management.
  • Knowledge of ISO standards (ISO/IEC 17020, 17021, 17024, 17025, 17065), SAC-SINGLAS, and related standards.
  • Experience with quality management systems (Six Sigma, SPC, Lean), and standards related to Occupational Health & Safety and Environment.
  • Strong organizational, problem-solving, and communication skills.
  • Result-oriented, proactive, and able to influence management and team members.
  • Proficiency in Microsoft Office applications.
  • Ability to work independently and handle challenging projects within deadlines.
  • Knowledge of Business Continuity Management, Compliance, Personal Data Protection, or related standards is advantageous.
  • Enthusiastic, resourceful, and possessing a positive attitude.

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