ICT Solutions Specialist
3 days ago
- Gather and document customer requirements to understand project scope and technical needs.
- Work with customers' IT teams to ensure Nihon Kohden solutions can integrate smoothly within their existing systems (e.g., network setup, hardware/software specifications, and IT security).
- Contribute to solution designs, technical presentations, and implementation plans.
- Support the Sales and Commercial teams with RFPs, tenders, and proposals for ICT-related projects.
- Support the setup, testing, and deployment of Nihon Kohden Digital Health Platform & ICT solutions according to defined specifications and timelines.
- Collaborate with internal Product and Sales teams to ensure successful project delivery and customer satisfaction.
- Provide technical support and issues troubleshooting after system implementation.
- Conduct user and partner training sessions on Nihon Kohden Digital Health Platform & ICT solutions, including Patient Monitoring, Cardiology, and Neurology systems.
- Work closely with Nihon Kohden's regional and global teams (Japan and USA) for technical support and solution-related updates.
Job Requirement
- Diploma or bachelor's degree in health informatics, IT, Computer Science, Biomedical Engineering, or a related field
- 1 – 3 years of experience in healthcare IT, clinical informatics, or medical device integration.
- Exposure to implementing or supporting interfaces (e.g., HL7, FHIR, DICOM) between medical devices, EMR/EHR systems, and analytics platforms.
- Ability to work with clinicians and translate workflow requirements into basic system specifications.
- Experience with HL7 v2/v3, FHIR, MLLP, DICOM integration and mapping.
- Basic knowledge of SQL databases; scripting skills (e.g., Python, Java) are a plus.
- Good understanding of clinical workflow and operations will be an added advantage.
- Awareness of cybersecurity, networking, or cloud environments (AWS/Azure) will be an added advantage.
- Excellent interpersonal skills; ability to develop strong relationships with customers, potential or existing business partners.
- Good presentation & communication skills.
- Be able to function independently, ability to assess and formulate options to issue.
Job Types: Full-time, Permanent
Benefits:
- Health insurance
Work Location: In person
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