Retail Supervisor

2 weeks ago

Orchard, Singapore GMG Full time $4,000 - $6,000 per year

Join The North Face Singapore, operated in partnership with GMG, a global well-being company. Be part of a passionate retail team that empowers exploration and adventure through high-performance outdoor gear and apparel. Our Singapore stores are located at IMM, VivoCity, and ION Orchard—offering exciting opportunities to grow your career in a dynamic and purpose-driven environment.

Responsibilities

  • Being the second person in charge, supporting the Store Manager on staffing, reporting and inventory matters.

  • Daily briefing exercise for team by shifts.

  • Being on top of our brands' product knowledge to ensure customers are assisted well with their needs.

  • Involved with the Visual Merchandisers team to guarantee the store is in accordance to our brand guidelines, displays are serving to attract customers to walk in into the store.

  • Contribute positively to achieving individual and group sales target by increasing the UPT and ATV and returning customers.

  • Ensure Store Opening, Closing and sales transactions are in line with the SOP of our brands.

  • Proper care of stocks, inventory, mannequins and any items within the store at all times.

  • Directly involved in working with the inventory and merchandising team to ensure the floor inventory and stocks are with no losses by conducting stock counts and receiving.

  • Being the Company representative by complying with Brand standards.

Requirements

  • Passionate about sports/lifestyle products and services

  • Minimum 1 years of management experience in retail and as the Person-In-Charge in a store setting

  • Able to effectively communicate in verbal and written English

  • Pleasant personality and professional conduct with the ability to work under pressure

  • Able to accomplish multiple tasks in a fast-paced environment

  • Able to work effectively and manage people in a team-oriented environment

  • Demonstrable experience in retail management including experience in coaching and mentoring people.

  • Ability to use retail business systems and Microsoft Office.

  • Willing to work according to the retail hours, on weekends as well as on public holidays.

  • Location: The North Face, ION Orchard

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