Salon Receptionist

Full-Time Salon Receptionist
Be the Face of Our Salon

Juno Hair Singapore is seeking a friendly, organized, and professional Full-Time Receptionist to join our team. If you have excellent customer service skills and love creating positive first impressions, we want to hear from you

Position Overview

As our Salon Receptionist, you'll be the first point of contact for our clients, responsible for creating a warm and welcoming atmosphere while ensuring smooth day-to-day operations at the front desk.

Key Responsibilities
Client Service

• Greet clients warmly and professionally as they arrive
• Escort clients to appropriate service areas and notify stylists of arrivals
• Provide information about salon services, promotions, and products
• Handle client inquiries, questions, and concerns with professionalism
• Ensure clients feel comfortable and valued throughout their visit
• Offer refreshments and maintain waiting area comfort

Appointment Management

• Schedule, confirm, and manage appointments via phone, email, and online booking system
• Handle appointment changes, cancellations, and rescheduling
• Send appointment reminders to clients
• Coordinate stylist schedules and manage booking flow
• Walk-in client management and coordination

Administrative Duties

• Answer phone calls and respond to emails promptly
• Maintain accurate client records and appointment history
• Process payments (cash, credit cards, gift cards)
• Issue receipts and handle transactions
• Manage the salon's booking software/system
• File and organize documents as needed
• Accept and log package deliveries

Sales & Promotion

• Promote salon services, packages, and retail products
• Inform clients about current specials and promotions
• Assist with retail product sales
• Upsell additional services when appropriate

Facility Maintenance

• Keep reception area clean, organized, and professional
• Maintain an inviting and clutter-free front desk
• Ensure retail displays are neat and well-stocked
• Monitor and report supply needs
• Light cleaning duties in reception area

Required Qualifications
Essential Skills & Attributes

• Strong English proficiency (verbal and written communication)
• Excellent customer service skills with a friendly, welcoming demeanor
• Professional appearance and positive attitude
• Strong organizational skills and attention to detail
• Ability to multitask in a fast-paced environment
• Reliable, punctual, and dependable
• Basic computer skills and ability to learn salon software
• Comfortable handling cash and processing payments
• Team player who works well with stylists and staff

Experience

• Previous receptionist, front desk, or customer service experience preferred
• Salon or spa experience is a plus but not required
• Experience with scheduling software is beneficial

Availability Requirements

• Weekend availability is required
• Must be flexible with scheduling
• Ability to work variable shifts as needed
• Reliable transportation

Position Details

Employment Type: Full-Time

Schedule:

• Full-time hours (10am to 7pm)
• Includes weekend shifts (Saturday and/or Sunday)
• Some weekday availability may be required
• Specific schedule to be discussed during interview

Compensation:

• Salary will be determined based on experience and discussed during the interview
• Competitive pay commensurate with qualifications

Benefits:

• Employee discounts on salon services and products
• Flexible scheduling
• Opportunity to work in a positive, creative environment
• Potential for increased hours based on performance and availability

If you're interested in joining our team and think you'd be a great fit for this role, we'd love to hear from you

Ready to be the friendly face that greets our clients? Apply today

Juno Hair Singapore is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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