Current jobs related to Legal Policy Operations: Child Safety Specialist, Trust - Singapore - TikTok Pte. Ltd.
-
Singapore TikTok Full timeOverview Legal Policy Operations: Child Safety Specialist - Trust & Safety at TikTok. The Trust & Safety (T&S) team helps ensure that TikTok’s global online community is safe and empowered to create and enjoy content. You will be part of a global team that detects and removes content across online child endangerment, such as child sexual abuse and...
-
Legal Policy Operations: Child Safety Specialist
3 weeks ago
Singapore TikTok Full timeOverview Legal Policy Operations: Child Safety Specialist - Trust & Safety at TikTok. The Trust & Safety (T&S) team helps ensure that TikTok's global online community is safe and empowered to create and enjoy content. You will be part of a global team that detects and removes content across online child endangerment, such as child sexual abuse and...
-
Child Safety Specialist
1 week ago
Singapore TikTok Full timeOverview The Child Safety team in Trust & Safety is a global team that ensures the timely detection and removal of content across the broad spectrum of online child endangerment, such as child sexual abuse and exploitation. As a Child Safety Operation Specialist, through close partnerships with Legal, Policy, and Product & Process teams, you will manage...
-
Singapore TikTok Full timeResponsibilities About TikTok TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join Us Creation is the core of...
-
Singapore Google Full timeGoogle will be prioritizing applicants who have a current right to work in Singapore, and do not require Google's sponsorship of a visa. Minimum qualifications: - Bachelor's degree or equivalent practical experience in policy or legal operations - 3 years of experience in policy, legal operations, regulatory environment, or content moderation in similar...
-
Singapore TikTok Full time**Responsibilities**: **Qualifications**: Minimum Qualifications - Up to 5 years hands on experience from either an Investigative or Trust and Safety Analytical role, working on online abuse or similar related field of work. - Experience in reviewing or being exposed to sensitive content and a deep understanding of removal workflow calibrations and...
-
Global Head of Policy Development
1 week ago
Singapore Tik Tok Full timeOverview The Trust & Safety (T&S) Policy team is dedicated to fostering a safe, inclusive, and positive environment across our platforms. We develop, refine, and enforce community policies that guide user behavior and content creation, ensuring our global community can express themselves freely while being protected from harm. Our work is critical in...
-
Global Head of Policy Development
1 week ago
Singapore Tik Tok Full timeOverview The Trust & Safety (T&S) Policy team is dedicated to fostering a safe, inclusive, and positive environment across our platforms. We develop, refine, and enforce community policies that guide user behavior and content creation, ensuring our global community can express themselves freely while being protected from harm. Our work is critical in...
-
Policy Specialist
1 week ago
Singapore Hays Full time**Your new company** Be a part of a world’s leading tech company, engaging with exciting new technologies. **Your new role** As a Policy Specialist within Trust and Safety, you will process legal removal requests across a large number of Google products and provide information to internal and external customers regarding Google's legal removals...
-
Product Policy Lead
2 weeks ago
Singapore TikTok Full timeResponsibilities TikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok's sponsorship of a visa. TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices...
Legal Policy Operations: Child Safety Specialist, Trust
2 weeks ago
Responsibilities
About the Team The Child Safety team in Trust & Safety is a global team that ensures the timely detection and removal of content across the broad spectrum of online child endangerment, such as child sexual abuse and exploitation. As a Child Safety Operation Specialist, through close partnerships with Legal, Policy, and Product & Process teams, you will manages global time-sensitive escalations, and child endangerment incidents to protect our online community.
You will also work closely with internal teams to create and streamline business and operational processes, develop detailed documentation and process diagrams, and increase our overall operational efficiency to ensure our products are free of any violative content. The team is seeking a candidate with a strong work ethic, excellent judgment, exceptional partnering skills and a passion for protecting children. Note: This position will include reviewing content and drafting of SOPs for some materials that may be offensive or sensitive to some people.
Responsibilities
- Demonstrate operational excellence on a team that evaluates risk, threats, and user safety in time-critical escalations.
- Be aware of and willing to operate in a work environment with sensitive content that includes child sexual abuse and exploitation, and other content that may be considered offensive or disturbing.
- Support quality and tooling enhancements across operational workflows to increase efficiency, accuracy and sustainability of CST reporting
- Be able to conduct deep dive analysis and RCAs, and provide strong written and verbal updates to xFn and LPO leadership to ensure timely resolution of on and off platform risks
- Work effectively across a wide range of stakeholders, and possess strong knowledge of the T&S ecosystem including moderation pipelines, enforcement mechanisms and case management processes
- Develop and support the testing and implementation of innovative enforcement mechanisms to support scaled operations
- Review user escalations related to the most vulnerable in our community.
- Review and assess inbound escalations from Law Enforcement and other teams.
- Execute instant decision-making while analyzing a variety of factors that include imminence of danger, sensitivities, and graphic content and coordinate with a number of internal and external partners including law enforcement in an attempt to ensure user's safety.
- Availability to work on weekends on a rotational basis or a regular schedule of either Tuesday-Saturday or Sunday-Thursday.
Qualifications
Minimum Qualifications
- Up to 5 years hands on experience from either an Investigative or Trust and Safety Analytical role, working on online abuse or similar related field of work.
- Experience in reviewing or being exposed to sensitive content and a deep understanding of removal workflow calibrations and escalations management.
- Proven ability to analyze information to assess threat and risks, and problem solving skills.
- Proven ability to make important decisions independently and multi-task under pressure, responding quickly to changing situations in complex environments without compromising quality.
- Excellent verbal and written communication skills and ability to adapt communication style to suit different stakeholders like cross-functional teams and law enforcement partners.
- Passionate about protecting children.
Preferred Qualifications
- Experience with Crisis Management, Government Agencies or Law Enforcement would be advantageous.
- Knowledge of child safety policies and/or legislation.
- Experience with social media, analytical tools, and online research.
- Your ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role.
- Your resilience and commitment to self-care to manage the emotional demands of the role.
