Service Sales Consultant

Date Posted:

Country:

Singapore

Location:

8 Kallang Avenue #07-01/09 Aperia Tower 1, Singapore

At Otis, it's our people that make us different. Come and join OTIS today and be part of the Forbes 2024 World's Best Employers

Join the Otis family where collaboration, innovation, and empowerment help each individual and the company reach new heights.

Job Overview

We are looking for a dynamic Service Sales Consultant - Repairs & Upgrading to join our team. The ideal candidate will drive sales by engaging clients, identifying relevant repair & upgrade, offering elevator service solutions that enhance safety, reliability and performance. This role requires the candidate to build strong customer relationships, tailor service offerings and managing the sales process from start to finish; including stakeholder management for execution.

Key Responsibilities

• Client Consultation: Engage with clients to understand their current systems and identify modernization opportunities
• Solution Development: Develop and present innovative modernization solutions that meet client needs and drive value
• Sales Management: Manage the entire sales cycle, from initial contact to closing deals, ensuring a seamless customer experience
• Relationship Building: Build and maintain strong relationships with clients, acting as a trusted advisor and ensuring long-term partnerships
• Market Analysis: Keep abreast of industry trends and competitor offerings to identify new business opportunities
• Proposal Preparation: Prepare and deliver compelling sales proposals and presentations tailored to client requirements
• Collaboration: Work closely with technical teams to ensure proposed solutions are feasible and align with client expectations
• Performance Tracking: Monitor and report on sales performance, utilizing data to refine strategies and improve results

Requirement

• Experience: At least 2 year of experience in sales, preferably within the industry
• Education: Bachelor's degree in Business/Engineering or a related field
• Sales Skills: Proven track record of achieving sales targets and driving revenue growth
• Communication: Excellent communication and negotiation skills; with the ability to present and persuade complex solutions clearly, and to be able to deliver challenging information in a constructive and positive manner
• Problem-Solving: Strong analytical and problem-solving skills
• Customer Focused: Ability to understand client needs and provide solutions that add value

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.

You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge.

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click

here

.

Become a part of the Otis team and help us #Buildwhatsnext

Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us