Care Support Associate

1 week ago

Central Region, Singapore Alexandra Hospital Full time $36,000 - $42,000 per year

The incumbent will assist the Registered Nurses/Enrolled Nurses to provide basic care for patients in inpatient areas.

Job Responsibilities

  • General Hygiene and Patient Care Activities

  • Attend to patients' call bells

  • Assisting patients with elimination needs, includes application of urosheath
  • Apply anti-embolism stockings
  • Prepare patient for physical examination and/or other procedures
  • Change bed linen and patient's clothing
  • Perform assisted baths
  • Perform perineal skin care
  • Perform last offices
  • Assists with lifting, transferring, positioning and transporting of patients

  • Nutritional Needs

  • ​​​​​​​Document intake and output

  • Order patients' meals
  • Serve patients' meals and perform oral feeding
  • Remove nasogastric tube (NGT)
  • Assist to feed patient via NGT/ PEG
  • Perform continuous tube feeding
  • Basic handling of continuous feeding pump

  • Admission Procedure

  • ​​​​​​​Prepare for patient admission

  • Measure patients' height, weight and vital signs for baseline
  • Orientate patient on ward environment and visitor policy
  • Perform initial assessment on patients

  • Inter-Departmental Transfer

  • ​​​​​​​Set up, handle and replace portable oxygen tanks

  • Clinical Test & Vital Sign

  • ​​​​​​​Perform vital signs monitoring and record measurement

  • Perform 12-lead electrocardiogram
  • Perform capillary blood glucose monitoring and record measurement
  • Collect urine, stool, sputum specimens and dispatch
  • Collect MRSA swabs (nasal, axilla, groin) and dispatch
  • Perform safe measure of urine from urinary catheter

  • Drug Administration/Therapy

  • ​​​​​​​Administer oxygen therapy

  • Nursing procedures

  • ​​​​​​​Assist with application of physical restrainers

  • Remove peripheral venous cannula
  • Re-position bed bound patients 2 hourly
  • Assist with oral suctioning
  • Assist with complex wound dressing and bandaging
  • Assist with IV cannulation and venepuncture.
  • Assist with initiation of emergency procedures
  • Perform bladder scan
  • Assist doctor / nurse in minor surgical procedure

  • Patient fronting tasks

  • ​​​​​​​Manage visitor access to patients in the ward

  • Provide teaching to patients and relatives on infection control practices
  • Follow up on planned discharges, obtain and follow up on appointments for all discharged patients
  • Manage calls and coordinate between wards and various dept/ NOK

  • Bed Management

  • ​​​​​​​Perform headcount audit of patients in the ward

  • Request beds for transfer out of patients
  • Update patient movements out of the ward, example transfers and discharges

  • Medical Records

  • ​​​​​​​Request for medical records and X-rays electronically, if required

  • File casenotes and compile casenotes in the ward for transport to HIMS/MRO

  • Inventory management

  • ​​​​​​​Perform inventory count and asset tracking

  • Top-up supplies
  • Perform fire safety checks on a monthly basis

  • Service

  • ​​​​​​​Engage patient and family in ward orientation and visitor policy

  • Process review

  • ​​​​​​​Participate in QI projects

  • Clerical support tasks

  • ​​​​​​​Handle incoming and outgoing mails, and coordinate with porters to dispatch and receive items or supplies

  • Conduct discharge of simple cases
  • Collection of patients' property

  • Perform daily ward rounds to update:

    • Patient's name updated in headboard
    • Attending Doctor/Discipline updated in system
    • Choice of class and acuity (e.g. HD/ICU/GW)
    • Portering

  • ​​​​​​​Transport patients for urgent procedures with nurse

  • Porter urgent cases (patients) on wheelchair
  • Collect and dispatch of items in urgent situation

  • Housekeeping

  • ​​​​​​​Maintain a safe work environment and patient area

  • Maintain cleanliness & tidiness of work and patient environment
  • Perform proper waste disposal including handling of spillage

Qualification Requirement

  • Minimum NITEC / Higher NITEC and equivalent

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