Care Support Associate
1 week ago
The incumbent will assist the Registered Nurses/Enrolled Nurses to provide basic care for patients in inpatient areas.
Job Responsibilities
General Hygiene and Patient Care Activities
Attend to patients' call bells
- Assisting patients with elimination needs, includes application of urosheath
- Apply anti-embolism stockings
- Prepare patient for physical examination and/or other procedures
- Change bed linen and patient's clothing
- Perform assisted baths
- Perform perineal skin care
- Perform last offices
Assists with lifting, transferring, positioning and transporting of patients
Nutritional Needs
Document intake and output
- Order patients' meals
- Serve patients' meals and perform oral feeding
- Remove nasogastric tube (NGT)
- Assist to feed patient via NGT/ PEG
- Perform continuous tube feeding
Basic handling of continuous feeding pump
Admission Procedure
Prepare for patient admission
- Measure patients' height, weight and vital signs for baseline
- Orientate patient on ward environment and visitor policy
Perform initial assessment on patients
Inter-Departmental Transfer
Set up, handle and replace portable oxygen tanks
Clinical Test & Vital Sign
Perform vital signs monitoring and record measurement
- Perform 12-lead electrocardiogram
- Perform capillary blood glucose monitoring and record measurement
- Collect urine, stool, sputum specimens and dispatch
- Collect MRSA swabs (nasal, axilla, groin) and dispatch
Perform safe measure of urine from urinary catheter
Drug Administration/Therapy
Administer oxygen therapy
Nursing procedures
Assist with application of physical restrainers
- Remove peripheral venous cannula
- Re-position bed bound patients 2 hourly
- Assist with oral suctioning
- Assist with complex wound dressing and bandaging
- Assist with IV cannulation and venepuncture.
- Assist with initiation of emergency procedures
- Perform bladder scan
Assist doctor / nurse in minor surgical procedure
Patient fronting tasks
Manage visitor access to patients in the ward
- Provide teaching to patients and relatives on infection control practices
- Follow up on planned discharges, obtain and follow up on appointments for all discharged patients
Manage calls and coordinate between wards and various dept/ NOK
Bed Management
Perform headcount audit of patients in the ward
- Request beds for transfer out of patients
Update patient movements out of the ward, example transfers and discharges
Medical Records
Request for medical records and X-rays electronically, if required
File casenotes and compile casenotes in the ward for transport to HIMS/MRO
Inventory management
Perform inventory count and asset tracking
- Top-up supplies
Perform fire safety checks on a monthly basis
Service
Engage patient and family in ward orientation and visitor policy
Process review
Participate in QI projects
Clerical support tasks
Handle incoming and outgoing mails, and coordinate with porters to dispatch and receive items or supplies
- Conduct discharge of simple cases
- Collection of patients' property
Perform daily ward rounds to update:
- Patient's name updated in headboard
- Attending Doctor/Discipline updated in system
- Choice of class and acuity (e.g. HD/ICU/GW)
Portering
Transport patients for urgent procedures with nurse
- Porter urgent cases (patients) on wheelchair
Collect and dispatch of items in urgent situation
Housekeeping
Maintain a safe work environment and patient area
- Maintain cleanliness & tidiness of work and patient environment
- Perform proper waste disposal including handling of spillage
Qualification Requirement
- Minimum NITEC / Higher NITEC and equivalent
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