Passenger Relations Officer

5 days ago


Seletar, Singapore PERSOL Full time $48,000 - $60,000 per year

Our Client is a leading leader in the Aviation Industry and they are looking for vibrant individuals to be a part of their team.

Job Scope:

  • Handle customer inquiries, both face-to-face and over the telephone at the counter
  • Assist passengers with general wayfinding and provide information on various services
  • Administer the handling of lost and found items
  • Administer the loan of amenities such as wheelchairs and baby strollers
  • Provide basic frontline car park services, including answering inquiries, parking redemption, and basic troubleshooting for redemption
  • Offer visitor information on Singapore, including transport, accommodation, communication, and places of interest
  • Facilitate customer online purchase collections and address related inquiries
  • Undertake other ad-hoc duties as required by the team

Requirement:

  • Minimum GCE O level with 1 to 2 years of Customer Service experience
  • Possess a strong service aptitude and have a passion for providing good customer service
  • Out-going personality, able to proactively engage passengers of diverse backgrounds, nationalities, age through active interaction

Other Information:

Working Location: Seletar Airport

Working Hours: 700am to 700pm / 830am to 830pm

Hourly Rate: $12.00

Thank you for your interest but only shortlisted applicants will be notified.

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EA License No: 90C3494

EA Personnel No: R1103939

EA Personnel Name: Ng Hui Jun



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