
Passenger Relations Officer
5 days ago
Our Client is a leading leader in the Aviation Industry and they are looking for vibrant individuals to be a part of their team.
Job Scope:
- Handle customer inquiries, both face-to-face and over the telephone at the counter
- Assist passengers with general wayfinding and provide information on various services
- Administer the handling of lost and found items
- Administer the loan of amenities such as wheelchairs and baby strollers
- Provide basic frontline car park services, including answering inquiries, parking redemption, and basic troubleshooting for redemption
- Offer visitor information on Singapore, including transport, accommodation, communication, and places of interest
- Facilitate customer online purchase collections and address related inquiries
- Undertake other ad-hoc duties as required by the team
Requirement:
- Minimum GCE O level with 1 to 2 years of Customer Service experience
- Possess a strong service aptitude and have a passion for providing good customer service
- Out-going personality, able to proactively engage passengers of diverse backgrounds, nationalities, age through active interaction
Other Information:
Working Location: Seletar Airport
Working Hours: 700am to 700pm / 830am to 830pm
Hourly Rate: $12.00
Thank you for your interest but only shortlisted applicants will be notified.
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EA License No: 90C3494
EA Personnel No: R1103939
EA Personnel Name: Ng Hui Jun
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