Warehouse Assistant Manager

1 day ago

Jurong East, Singapore Yamato Transport (S) Pte Ltd Full time $40,000 - $80,000 per year

Specific Responsibilities:

Order Management

  • Process and verify customer orders from various e-commerce platforms (e.g.,
  • Shopee, Lazada, Qoo10, Shopify, etc.).
  • Monitor order status and ensure accurate and timely fulfilment.
  • Coordinate with customer service teams to resolve order-related issues.

Inventory & Warehouse Coordination

  • Work closely with the warehouse team to ensure accurate stock levels.
  • Oversee picking, packing, and labelling processes to meet quality standards.
  • Assist in planning inventory replenishment based on order trends.

Logistics & Delivery Coordination

  • Liaise with courier partners and third-party logistics providers to ensure on-time deliveries.
  • Track shipment statuses and manage escalations when delays occur.
  • Optimize delivery routes and cost efficiency where possible.

Reporting & Process Improvement

  • Prepare daily, weekly, and monthly fulfilment reports for management review.
  • Identify operational bottlenecks and work with cross-functional teams to improve processes.
  • Support implementation of new systems and tools to enhance fulfilment efficiency.

Job Specifications/Requirements:

  • Diploma/Degree in its equivalent
  • Diploma/Degree or equivalent qualification
  • Strong understanding of customer account management
  • Friendly, approachable, and customer service–oriented
  • Proficient in MS Office applications
  • Team-oriented with a collaborative mindset
  • At least 1 year of relevant customer service experience
  • Consistent with good attendance and punctuality
  • Familiarity with WMS will be an added advantage

Candidates with experience in customer service from any industry are welcome to apply. Experience in manufacturing or e-commerce will be an advantage.

Working Location: 24 Penjuru Road #01-06B, ALOG Commodity Hub Singapore 609128

Working Hours: Monday - Friday (9:30AM to 6:30PM)

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