Business Analyst ERP

3 days ago

Central Region, Singapore SPT ASIA PTE LTD – a subsidiary of SPTSmall Precision Tools Full time $90,000 - $120,000 per year

Job Responsibilities

  • Requirements Management & Process Optimization

  • Collect, analyze, and document business requirements across sites in Singapore, Wuxi, and Clark

  • Translate business needs into clear concepts for ERP and BI solutions

  • Support process standardization and harmonization across the three sites

  • User Training & Support

  • Organize and deliver training sessions and workshops for proAlpha and QlikSense users

  • Coach and support end-users to improve system adoption and competence

  • Develop user documentation, guidelines, and best practices

  • Serve as a regional point of contact for ERP- and BI-related questions

  • Business Intelligence (QlikSense)

  • Support business stakeholders in defining reporting and dashboard requirements

  • Coordinate with the central BI team or external partners for implementation

  • Ensure data quality, consistency, and effective use of BI solutions across sites

  • ERP (proAlpha)

  • Contribute to the optimization and further development of ERP processes in production, logistics, purchasing, and quality

  • Participate in rollouts, migrations, and the introduction of new modules across the three sites

  • Provide 2nd-level ERP support and collaborate with the central Business Applications team

Education / Qualification

  • Degree in Business Informatics, Business Administration, Engineering, or a related field

Experience

  • Minimum 5 years of professional experience working with ERP systems (ideally proAlpha) and BI solutions (preferably QlikSense)
  • Strong background in requirements engineering and structured process analysis

Core competencies

  • Passion for conducting training sessions and enabling business users
  • Excellent communication and facilitation skills, combined with a structured work style
  • Service-oriented mindset with strong ownership and problem-solving skills
  • Fluent in English; Mandarin or Tagalog would be an advantage

Others

  • Open to travel when required and committed to close collaboration with colleagues across Singapore, Wuxi, Clark, and Europe

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