Course Advisors

4 days ago

Singapore EON Consulting & Training Pte Ltd Full time $40,000 - $60,000 per year

About the Company

EON has been established since 1996. We have helped professionals, managers, and executives (PMEs) in Singapore to catalyse their career development by providing quality training programmes. We have formed partnerships with large organisations who have entrusted the training and development of their PMEs to our programmes. Our Adult Educators / Trainers are industry practitioners who are subject matter experts in their respective fields. We are known for our training philosophy of being Insightful, Inspiring, and Innovating. Our courses are highly rated by learners who stay connected with us through the Friends of EON (FEON) learning community.

Job Summary:
Be part of a dynamic training and consulting team dedicated to delivering meaningful learning experiences to professionals and organisations.

Are you a service-oriented and organised professional who enjoys engaging with clients and keeping things running smoothly? We are looking for a Course Consultant to manage course enquiries and take charge of day-to-day training coordination — from first contact to post-course follow-ups, including grant applications and claims.

JOB RESPONSIBILITIES

1. Client Enquiry, Sales & Support

  • Handle and respond to course enquiries via email and phone in a professional, engaging manner
  • Proactively follow up with leads to convert interest into confirmed registrations
  • Reach out to past and potential clients to promote upcoming courses and secure sign-ups
  • Advise clients on course selection, registration process, and relevant training grants
  • Maintain excellent customer relationships through timely and helpful communication

2. Course Administration & Coordination

  • Coordinate with internal teams and trainers to schedule and confirm courses
  • Arrange printing of course materials, name tags, certificates, etc.
  • Book venues and arrange catering when required
  • Prepare attendance lists, evaluation forms, and other on-site training needs
  • Provide on-the-ground or virtual support during training sessions (registration, logistics, setup)
  • Manage post-training admin such as feedback collation and certificate issuance

3. Grant Application & Claims

  • Advise clients on available training grants (e.g., SkillsFuture, SSG)
  • Prepare and submit grant applications and supporting documents in a timely manner
  • Track and ensure successful submission of claims after course completion
  • Liaise with funding agencies and ensure compliance with relevant guidelines

4. Other Duties:

  • Maintain updated training and participant records
  • Ensure all documentation and logistics are prepared accurately and in advance
  • Provide admin support across multiple training formats (public, in-house, physical, virtual)

JOB REQUIREMENT

  • Minimum 1–2 years of experience in training coordination, admin, or customer service
  • Strong written and verbal communication skills
  • Comfortable handling enquiries through email and phone
  • Meticulous and organised, with strong multitasking abilities
  • Proficient in Microsoft Office (Word, Excel, Outlook); familiarity with government grant portals is a plus
  • Proactive, resourceful, and able to work independently and as part of a team

Interested candidates, please email a detailed resume, stating

  • employment history
  • personal details
  • availability

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