Project Assistant, Marketing

Esplanade – Theatres on the Bay aims to be the pride of Singapore, loved by its people and the world's best. Our vision is to be a performing arts centre for everyone, to be internationally recognised for our creativity and sense of adventure as well as being known for our exceptional standards of service. The Project Assistant, Marketing (Digital) will support website revamp and digital enhancements to ensure aligned goals, smooth progress, quality and timely delivery. This is a 1-year contract position.

KEY RESPONSIBILITIES

Project Management

• Assist in planning, coordinating, and executing digital projects such as website revamp and enhancements, including setting clear goals, timelines, and deliverables.
• Liaise with internal teams, stakeholders and external agencies to ensure alignment towards project goals and deliverables are met on time.
• Assist in tracking project progress, key deliverables, and interdependencies, flagging potential risks or blockers.
• Review project documents such as functional specifications, technical design documents, schedules, and training materials.
• Schedule and coordinate meetings between project teams and stakeholders.
• Prepare agendas and meeting materials, document meeting notes and follow up on action items.
• Communicate with stakeholders to provide progressive updates.
• Ensure designs align with brand guidelines while prioritising usability and accessibility, conforming to standards such as the Web Content Accessibility Guidelines (WCAG).
• Provide support in solving problems that may occur during projects.
• Maintain organised documentation and project files.

Testing & Quality Assurance

• Understand and/or communicate clear requirements and ensure all relevant documentation such as the functional specifications and technical design documents are accurate and up to date.
• Assist in the conduct of comprehensive and holistic test cases across multiple user journeys, browsers, devices, and edge cases.
• Perform thorough functional, usability, regression and non-regression testing of websites and marketing technology platforms.
• Track and consolidate reported bugs or usability concerns, with clear reproduction steps ensuring they are logged and resolved by the agency.

Migration Support

• Support the Manager in coordinating the review, consolidation, and preparation of content for migration to the revamped website.
• Work with content owners to update and refine existing content, ensuring relevance and alignment with the new site structure.
• Maintain an organised content inventory and track migration status.
• Ensure proper tagging, categorisation, and metadata are applied for improved search and discoverability.

Documentation & Training Support

• Work with the agency and internal teams to prepare training materials and CMS user guides.
• Support knowledge-sharing sessions for teams using the new website and digital tools.

JOB REQUIREMENTS

• Diploma/degree in Digital Marketing or Computing, Computer Science, Information Technology, Human-Computer Interaction (HCI), Communications & Media, related field or equivalent experience
• Minimum 2-3 years' [IS1] experience in digital project management
• Understanding of web design, development and UI/UX concepts (Mandatory)
• Possess strong project management and communication skills with background in web and user experience (UX)
• Ability to multi-task and manage multiple projects simultaneously
• Strong people skills, able to collaborate with teams and vendors
• Ability to manage timelines and experience in coordinating cross-functional teams
• Highly organised and with attention to detail
• Proficiency with project management tools
• Experience with web content management systems (CMS) and other marketing technologies and tools such as Google Analytics and Google Tag Manager
• Proficiency with Sitecore or other CMS is a plus
• Creative thinker with a strong aesthetic sense
• Strong problem-solving skills with the ability to propose alternative solutions

If you are keen to apply for this position and satisfy the requirements, please send your application with attach resume and an indication of your current and expected salary as well as details of your experiences.

We thank you for your interest in the Esplanade. Only shortlisted candidates will be notified.

[IS1]Can we have someone with 2–3yrs of experience instead?