Intern, Enterprise Application

2 days ago

SGP MiWorld Building, Singapore Keppel Full time $30,000 - $60,000 per year
JOB DESCRIPTIONKeppel is a leading global asset manager and operator with strong capabilities in energy & environment, urban development and connectivity, creating solutions for a sustainable future.

This role sits within the Shared Services Centre in IT team.

The intern will be responsible in the following:

• Assessing existing SAP/ other application operation process and recommending improvements.

• Ensuring compliance and supporting annual audit exercise.

• Assist in AMS weekly reporting to monitor aging tickets, team performance, open tickets etc.

• Assist to perform service requests (minor changes) and provide customer experience on their queries or pain points based on standard operating procedures (SOP).

• Coordinate in User Access Review for applications.

• Participate in system integration testing (SIT) testing and coordinate user acceptance testing (UAT) for enhancements/projects.

• Provide support globally, including facilitating discussions with China users (if Chinese speaking).

Learning Outcomes:

• Learning opportunities in area of IT service management / maintenance.

• Exposure to various applications i.e. SAP, .NET, Microsoft Azure, Moodle, Treasury System, Concur etc.

• Learning opportunities pertaining to application User Access design, process and control.

• Exposure to various Keppel's Business Units, and co-workers from across the globe.

• Learning opportunities to apply automation (RPA) and to explore new ideas to improve gaps in support processes or reporting.JOB REQUIREMENTSJob Requirements:

• Undergraduate pursuing a degree in Computer Engineering, Computer Science, Business IT, IT Security.

• Excellent teamwork, collaboration, interpersonal, and communication skills.

• Superb analytical and problem-solving abilities.

• Excellent organizational and time-management skills.

• Effective communication skills with business users are a plus.

• Pro-active, able to work independently and in a team with minimal supervision.

• Knowledge or experience in SAP, Concur is a plus.

• Knowledge or experience in Intranet is a plus.

• Knowledge in HTML, CSS, Dot Net, K2 and JavaScript is a plus.

• Knowledge in cloud infrastructure is a plus.

#LI-LG1BUSINESS SEGMENTCorporatePLATFORMOperating Division

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