System Engineer Windows Infrastructure

8 hours ago

Singapore Alan Partners Full time $60,000 - $120,000 per year


System Engineer Windows Infrastructure & Security Compliance (APAC)

Position Summary:

This role is responsible for the ongoing support and upkeep of Windows-based infrastructureboth server and workstation environmentsprimarily focusing on IT security compliance, patch management, and vulnerability resolution across the Asia region.

Key Responsibilities:

  • Deliver Level 2 support for system deployment tools (SCCM) and assist in ensuring infrastructure meets internal security policies and external regulatory requirements.

  • Investigate and resolve patching failures on both servers and client machines, working in close collaboration with Wintel, Service Desk, and Cybersecurity teams.

  • Monitor, manage, and support infrastructure components including:

    • Microsoft Windows Servers
    • Windows-based Workstations
    • Configuration and deployment tools (e.g., SCCM)
    • O365 environment (Teams, SharePoint, OneDrive, etc.)

  • Assist in remediation efforts for security vulnerabilities and ensure endpoint and server platforms are continuously compliant with corporate standards.

  • Collaborate regularly with the regional Risk, IT Security, and Compliance functions to maintain audit readiness and security posture.

  • Drive or participate in key infrastructure initiatives such as software rollouts, endpoint upgrades, or vulnerability remediation projects.

  • Log incidents and service requests with detailed documentation, ensuring timely resolution and appropriate escalation when required.

  • Maintain and update technical documentation, infrastructure records, and inventory of systems/assets.

  • Support backend automation efforts with infrastructure teams to streamline support operations.

  • Identify areas of risk across system environments and recommend improvements or mitigation strategies.

  • Ensure all technology assets are properly tracked and monitored for performance and security compliance.

Requirements:

  • Proven experience supporting Windows platforms in an enterprise environment, especially in the area of patching and vulnerability management.
  • Hands-on expertise with SCCM and modern desktop/server management practices.
  • Good understanding of Microsoft Office 365 administration.
  • Strong troubleshooting and problem-solving skills in endpoint and server environments.
  • Familiarity with IT security standards, compliance frameworks, and regulatory guidelines in a corporate IT setting.
  • Experience working in cross-functional teams and supporting multiple locations or regions is a plus.

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