Social Media Associate

Our Journey

ShopBack began in 2014 as a late-night spark of inspiration between Henry and Joel — not just to build a Cashback platform, but to reimagine how brands and consumers connect. As former advertisers, they understood the limitations of traditional marketing, and saw an opportunity to deliver more value on both sides. That idea quickly turned into action, and the first prototype was built over a weekend with the other co-founders. Today, ShopBack serves over 50 million users across 13 markets, partners with 20,000+ merchants, and powers over half a million transactions daily. We're building The World's Most Rewarding Way to Shop — and looking for bold, driven individuals to join us.

Your Adventure Ahead

At ShopBack, we're building The World's Most Rewarding Way to Shop — and we're looking for a creative powerhouse who lives and breathes social media. As our Social Media Content Associate (Contract), you'll shape how millions of shoppers experience the ShopBack brand online.

This is a hands-on, end-to-end role — perfect for someone who thrives on both strategy and execution, and who knows how to make ideas come alive on screen.

• Plan, create film, edit, and publish engaging social media content across platforms, primarily Instagram and TikTok.
• Conceptualize and execute social-first campaigns that spotlight our app's key selling features, merchants, deals, and lifestyle moments.
• Balance creativity and execution: roughly 50% video creation for Performance Marketing (filming and editing video variants) and 50% creative production for Social Media (content ideation, production, editing).
• Stay trend-savvy: continuously identify fresh, relevant ideas that communicate the brand messaging in an engaging way.
• Collaborate cross-functionally with campaign, creatives and business development teams.
• Manage content briefs and execution with external content creators whenever necessary.

• Proven experience in social media management and content creation — either in-house or agency (but comfortable working hands-on and independently).
• Strong grasp of the social landscape — understanding how to speak to both Millennial and Gen Z audiences authentically.
• Comfortable working in a fast-paced, agile environment, managing multiple projects from concept to post.
• Proactive, and solutions-oriented — someone who can run with ideas and problem-solve on the go.
• Proficiency with image and video editing tools like CapCut, Canva, Adobe Suite, or equivalent.
• A creative portfolio that shows your content chops is a big plus.

ShopBackers' DNA

Grit - We tackle all challenges head-on, working together to solve problems and achieve success.

Hunger - We value hard work, and having relentless drive.

Speed - We move fast and have a bias for action, all to deliver maximum impact.

Impact - We focus on results, always aiming for the best possible outcomes and timelines.

Growth - We embrace a growth mindset, constantly striving to learn, improve, and excel in our roles.

What's in it for ShopBackers

Career progression paths and opportunities to take on greater challenges that help you realise your ambitions.

Be part of a winning team on a journey to global scale.

Competitive compensation based on your performance.

Candid, open, and collaborative culture where feedback is valued, for everyone to grow and improve every day.

Work-From-Anywhere benefit to enable you to thrive personally and professionally.

ShopBack is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable laws. Join our team and help us make a difference