Project Manager
1 week ago
Summary
To oversee internal IT application operations, ensure governance compliance, manage digital service projects, and handle incident response effectively.
Experience level: Mid to Senior Level PM are welcome
Key Responsibilities1. Application Operations
- Manage user accounts and subscriptions for platforms such as CMP, CSP, SHIP, SHIP-HATS, TechBiz, POSTMAN, WOGAA, and Entrust.
- Handle onboarding/offboarding, access rights, and issue resolution for project tools and user groups.
- Oversee renewal and tracking of project tokens and API keys (e.g., GitLab, Nexus Repo, SonarQube, FOD).
- Monitor usage and cost of subscriptions on CSP, CMP, and SHIP-HATS.
- Administer SSL certificate lifecycles (CSR, KEY, CER, PEM, PFS, P7B) across domains.
- Maintain role-based access controls for cloud resources.
2. System Governance
- Support regular security scans, IT audits, access reviews, risk assessments, and compliance monitoring.
- Drive resolution of security gaps and assist with reporting to stakeholders.
- Develop and maintain SOPs, workflows, and governance documentation.
- Ensure compliance with IM8, GovTech security policies, SLAs, and best practices.
3. Project & Incident Management
- Coordinate IT projects such as upgrades, new features, and platform migrations.
- Liaise with vendors and internal teams to ensure timely delivery and quality standards.
- Track contracts, renewals, and service subscriptions.
- Identify and monitor project risks; support mitigation planning.
- Lead incident responses including analysis, tracking, resolution, and reporting.
- Ensure accurate logging, escalation, and SLA compliance for all incidents.
- Support additional administrative functions as assigned.
- Diploma/Degree in Info Systems, Computer Science, or related field.
- Only open to Singapore Citizens or PRs.
- At least 3 years' project management experience in government environments .
- Proven experience managing system operations and incidents in enterprise or public sector settings.
- Familiarity with AWS or Azure cloud platforms including access control, certificates, and subscriptions.
- Understanding of IM8, SSP, GCC/GCC+ compliance frameworks.
- Experience with SHIP-HATS, DevOps practices, and cloud-native toolchains.
- Strong stakeholder communication and documentation skills.
- Certifications like PMP, AWS/Azure, Agile, ITIL, COMIT, CISSP, or ISO 27001 are advantageous.
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