Barista

Are you an experienced player within the Singapore hospitality landscape?

Looking to take your impressive career to the next level, in one of Singapore's latest and greatest F&B driven luxury Hotel?

Excited by the opportunity to work alongside and grow from our still secret but incredibly awesome Celebrity Chef and star of the Australian restaurant scene GM Doron Whaite? We are looking for people just like you

QT Singapore is our latest and one of the most exciting new openings in our companies history. Our first venture into Asia, bringing the unique QT brand and world class service standards to one of the worlds leading entertainment, dining and travel destinations.

Aside from being involved from the ground up of what will be one of the most talked about new hotel openings in Singapore for 2024, we offer the following incentives to our staff -

• Market leading, competitive salary packages paid above industry rates

• Unrivalled opportunities for development and growth

• Training and coaching from leading names in global hospitality leadership

• A commitment to employees that work-life balance being paramount to a successfully performing team

We are looking for that 'Top 1%', the best of the best, the 'Names' in the Singapore hospitality scene. We want you to be sharing your flair, wisdom and individuality to launch a completely new brand to the market. You have been looking for that chance to take your already incredible career to even greater heights, we can give that to you

The Scope:

A Barista is responsible for all aspects of the day-to-day operation of the specified area whilst on

shift; maintaining the established service standard; and upholding the policies and procedures of the outlet and the Hotel.

Job Responsibilities:

• Attend to guest's needs and desires immediately
• Maintain the grooming standards
• Maintain a harmonious relationship with members of staff in all departments
• Have a full knowledge of the Hotel's food and beverage service policies and procedures
• Maintain superior levels of food & beverage service to Hotel guests
• Participate in the planning and conducting of theoretical and on-the-job training
• Comply with, and ensure adherence to all of the Hotel's policies & procedures
• Ensure that all areas are stocked to appropriate par levels
• Assist with the ordering of Café related stock
• Supervise the maintenance and cleanliness of the facility in accordance with Hotel policy.
• Have a full knowledge of, and practice all of the established Hotel occupational health and safety guidelines (OH&S)
• Ensure all cashiering policies and procedures are followed
• Ensure the protection and maintenance of all operating equipment in conjunction with the maintenance manager
• Ensure all possible controls are in place to deter any cash or stock losses
• Maintain safe environmental practices
• Give assistance to other departments or outlets when required
• Attend all scheduled meetings
• Perform any other duties as directed by senior Hotel management
• Welcoming customers, taking their orders and handling payments
• Describing the differences in coffee beans and roasts to customers
• Grinding coffee using a coffee grinder and adjusting the grinder as needed
• Preparing espresso-based coffee drinks with speed and a sound understanding of latte art and method
• Prepare other beverages, including tea, hot chocolate and frozen drinks
• Keeping coffee-making equipment clean throughout the day and following a procedure to thoroughly clean the equipment at the end of the day/s/week
• Replenishing stock levels in both FOH and BOH
• Train new employees on how to operate equipment and prepare different drinks

Qualification:

• Valid WSQ Basic Food Hygiene certification

Experience:

• At least 1 – 2 years working experience as a barista
• Have a high standard of hospitality and service standard

Key Competencies:

• Able to work under pressure in a fast-paced environment
• Great organizational skills with the ability to multi-task
• Strong verbal and written communication skills
• Proven objection handling, prospecting and negotiation skills.
• Reliable, focused, and detail-oriented