Customer Solutions Engineer, AI/ML, Cloud
3 days ago
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 6 years of experience in building machine learning solutions and working with technical customers.
- Experience with coding in general purpose languages (e.g., Python, Java, C++) including data structures and algorithms, and designing cloud enterprise solutions, and supporting customer projects to completion.
- Experience in testing, maintaining, or launching software products, including software design and architecture.
- Ability to communicate in English and Mandarin to support client relationship management in this region.
- Ability to work non-standard hours, including working weekends, night shifts, holidays as required.
- Experience in working with recommendation engines, data pipelines, or distributed machine learning.
- Experience with deep learning frameworks (e.g., Tensorflow, pyTorch, XGBoost).
- Knowledge of data warehousing concepts, including data warehouse technical architectures, infrastructure components, Extract, Transform, and Load/Extract, Load and Transform (ETL/ ELT) and investigative tools and environments (e.g., Apache Beam, Hadoop, Spark, Pig, Hive, MapReduce, Flume).
- Knowledge of the auxiliary queries in machine learning systems.
About the job
In this role, you will provide technical guidance to customers adopting Google Cloud Platform (GCP) services. You will be providing best practices on secure foundational cloud implementations, automated provisioning of infrastructure and applications, cloud-ready application architectures, etc. You will provide prescriptive guidance in ensuring that customers receive the quality experience in migrating, building, modernizing, and maintaining applications in GCP. You will work with Product Management and Product Engineering to drive excellence in Google Cloud products and features. You will be a part of a global team that provides support to help customers make the switch to Google Cloud. You will troubleshoot technical problems for customers with a mix of debugging, networking, system administration, updating documentation and coding/scripting. You will make the products easier to adopt and use by making improvements to the product, tools, processes and documentation.Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
Responsibilities
- Coach customers on tests in ML systems like feature extraction and definition, data validation, monitoring, and features and models management.
- Work on Machine Learning (ML) deployments to resolve issues and achieve production readiness, availability and partnering with product and engineering teams to improve products based on customer feedback.
- Manage customer problems through diagnosis, resolution, documentation, or implementation of investigation tools to increase productivity for customer issues.
- Triage product or system issues, debug/track/resolve by analyzing issue sources and impact on hardware, network, or service operations and quality, and create best practice recommendations, tutorials, blog articles, and sample code.
- Participate in rotating on-call schedules including during nights, weekends and holidays to ensure prompt and proper resolution of customer-impacting technical tests, and travel up to 15% in-region for meetings and onsite delivery activities.
-
Ai Cloud Solution Architect
5 days ago
Singapore Neurons Lab Full time**About the project**: Join Neurons Lab as an **AI Cloud Solution Architect & Engineer** - a unique hybrid role combining strategic solution design with hands-on engineering execution. You'll bridge the gap between client requirements and technical implementation, designing AI/ML architectures and then building them yourself using modern cloud infrastructure...
-
Senior Solutions Consultant
2 weeks ago
Singapore PROGRESSION SEARCH PTE. LTD. Full timeOverview Our Client who is a leader in machine learning and generative AI platforms is seeking a Senior Solutions Consultant (AI/ML) to lead the development and end-to-end delivery of advanced Generative AI, Agentic AI, and Predictive ML solutions for their enterprise clients. This high-impact role blends deep technical expertise in Machine Learning and...
-
Sr. AI/ML Specialist Solutions Architect
2 weeks ago
Singapore myGwork - LGBTQ+ Business Community Full timeSr. AI/ML Specialist Solutions Architect Join to apply for the Sr. AI/ML Specialist Solutions Architect role at myGwork - LGBTQ+ Business Community Sr. AI/ML Specialist Solutions Architect 1 day ago Be among the first 25 applicants Join to apply for the Sr. AI/ML Specialist Solutions Architect role at myGwork - LGBTQ+ Business Community This job is with...
-
AI/ML Engineer
1 week ago
Singapore Apar Technologies Full timeAbout the Role We're looking for a passionate AI Engineer to design, develop, and deploy machine learning and deep learning models into production. You'll work closely with data scientists and engineers to build scalable AI solutions that drive real business impact. Key Responsibilities Develop, train, and optimize ML/DL models using Python , TensorFlow ,...
-
Singapore Google Inc. Full timeOverview Customer Solutions Engineer, AI/ML, Google Cloud (English, Mandarin)Responsibilities Coach customers on tests in ML systems like feature extraction and definition, data validation, monitoring, and features and models management. Work on Machine Learning (ML) deployments to resolve issues and achieve production readiness, availability and partnering...
-
Singapore Google Full timeTop Customer Solutions Engineer, AI/ML, Google Cloud (English, Mandarin)Join to apply for the Top Customer Solutions Engineer, AI/ML, Google Cloud (English, Mandarin)role at Google . Minimum qualifications Bachelor's degree or equivalent practical experience. 6 years of experience troubleshooting and advocating for customers' needs, triaging technical...
-
Ai/ml Engineer
2 weeks ago
Singapore TALENTSIS PTE. LTD. Full time**Responsibilities**: - Preprocess, clean, and analyze large datasets to prepare for model training. - Optimize AI/ML models for performance, scalability, and accuracy. - Collaborate with cross-functional teams to integrate AI/ML solutions into existing products and workflows. - Research and implement the latest advancements in AI/ML technologies to enhance...
-
AI/ML Engineer
2 weeks ago
Singapore GECO Asia Pte Ltd Full timeOverview We are looking for a highly motivated and experienced AI Engineer to join our team and lead the development of intelligent solutions using Advanced Python, Machine Learning (ML) and Artificial Intelligence (AI) techniques. The ideal candidate will have strong expertise in API integration, Natural Language Processing (NLP), and building scalable...
-
Sr. Ai/ml Specialist Solutions Architect
1 day ago
Singapore Amazon Web Services Singapore Private Limited Full time**DESCRIPTION**: Are you passionate about Machine Learning (ML), Deep Learning, Artificial Intelligence (AI), Generative AI and Agentic AI? Are you excited by the challenge of driving production usage of ML and AI at scale? Come join us! ML and AI, especially Generative AI and Agentic AI, are rapidly growing in importance. We're witnessing the...
-
Singapore Google Full time $120,000 - $240,000 per yearinfo_outlineXGoogle will be prioritizing applicants who have a current right to work in Singapore, and do not require Google's sponsorship of a visa.Minimum qualifications:Bachelor's degree or equivalent practical experience.10 years of experience with cloud native architecture in a customer-facing or support role.Experience with practical application and...
