Senior Director, HRBP, SEA

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Key Responsibilities:

Strategic HR Partnership

• Act as a trusted advisor to regional business leaders, providing insights and guidance on workforce planning, organizational design, and change management.

• Translate business strategies into actionable HR initiatives that drive performance and growth.

• Serve as a strategic advisor to regional and country leadership teams, aligning HR strategies with business goals.

• Lead organizational design and transformation initiatives to support business growth and agility.

• Drive change management efforts for regional projects, including mergers, acquisitions, and restructuring.

Talent Acquisition, Management & Development

• Partner with Talent partners to identify talent, skill gaps and implement targeted attraction, retention and development initiatives.

• Lead regional talent reviews, succession planning, and leadership development programs.

• Design and implement regional talent strategies to attract, retain, and develop top talent.

• Facilitate leadership development programs and coaching for high-potential employees.

• Partner with global HR teams to localize and execute talent frameworks and career pathing.

Employee Engagement & Culture

• Champion a high-performance culture that reflects the Otis values and promotes diversity, equity, and inclusion.

• Drive employee engagement strategies and action plans based on Pulse survey insights and feedback loops.

• Develop and execute regional engagement strategies, including pulse surveys, focus groups, and action planning.

• Promote a culture of continuous improvement.

• Act as a cultural ambassador, ensuring alignment between global values and local practices.

Workforce Planning & Analytics

• Lead regional workforce planning cycles, including forecasting and skills mapping.

• Analyze HR metrics and trends to identify opportunities for improvement and innovation.

• Provide data-driven insights to support strategic decisions and operational efficiency.

• Utilize HR analytics to inform decision-making and monitor key metrics such as attrition, engagement, and productivity.

• Collaborate with Finance and Operations on headcount planning and budget alignment as well as investment in people related development programs

Compliance & Risk Management

• Ensure HR practices comply with local labor laws and regulations across SEA markets.

• Mitigate people-related risks through proactive policy development and employee relations management.

• Manage industrial relations to ensure CBA management is closely aligned to business strategies and outcomes. 

• Manage complex employee relations cases, investigations, and conflict resolution.

• Partner with Legal and Compliance teams to mitigate risks and uphold governance standards.

Regional Collaboration

• Partner with COE partners within HR to ensure consistency in policy implementation and employee experience.

• Lead the HR transformation programs to achieve planned outcomes aligned to the global people agenda.

• Lead cross-border HR initiatives and harmonize practices across SEA markets.

• Lead cross-functional HR projects across SEA markets, ensuring alignment and consistency.

• Mentor and develop HR teams, fostering a high-performing and collaborative HR community.

• Represent SEA HR in global forums, sharing regional insights and advocating for local needs.

HR Technology & Process Optimization

• Champion the adoption of HR technologies and digital tools to enhance employee experience.

• Streamline HR processes for scalability and efficiency across diverse markets.

• Monitor and improve service delivery through HR shared services.

Qualifications & Experience

• Bachelor's degree in Human Resources, Business Administration. Master's degree preferred.

• 10 years of progressive HR experience, with at least 5 years in a regional HRBP role.

• Proven experience in a matrixed, multinational environment.

• Strong understanding of SEA labor laws and cultural nuances.

• Excellent stakeholder management, communication, and influencing skills.

• Fluent in English; additional SEA languages are a plus.

Success Profile

• Strategic thinker with a hands-on approach with agility to solving complex problems

• Adaptable in a fast-paced, evolving environment. Empathetic leader with a passion for people and culture.

• Data-driven decision maker with strong business acumen and a growth mindset.

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. 

Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.  

You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.  

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge.  

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.   

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do.  We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.  

Become a part of the Otis team and help us #Buildwhatsnext 

Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at

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