Loan telemarketer
16 hours ago
Key Accountabilities
- To meet all set productivity targets required by the business including call productivity targets.
- To meet all set sales targets of required accounts / volume by the Distribution channel.
- To maintain a good understanding of both customers and business needs by following up on customer request, feedback and establishing good working relationship with team members.
- To ensure prompt follow up with customers when required by call of duty.
Job Responsibilities
Customer Service Management
Ensure standard of service delivery is met, ensure all information provided to customer are clear and concise.
Ensure customer knows exact product features / benefits before he applies for the product.
Control and Compliance Management
Ensure adherence of all established rules of engagement before, during and after sales duties.
- Achieve all internal and external regulatory requirements necessary to obtain an acceptable rating as defined by the Bank.
- No customer information is allowed to be shared / revealed to any third party at all times.
If you're motivated by sales, enjoy building customer connections, and take pride in delivering compliant, high-quality service, our client — a top Asian financial institution — invites you to apply as a Telemarketing Officer.
Note: This job description acts as a guideline and the job duties may include tasks that are not outlined above.
Interested candidates who wish to apply for the advertised position, please click on "Apply". We regret that only shortlisted candidates will be notified.
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