Clinical Support Specialist

Company Benefits & Incentives

Career Progression Opportunities

Attractive Salary Package

Working days: 5 days

Clinical Application specialist - Ultrasound System / Medical Imaging

Job Summary

• Report directly to the Senior Manager, Speciality Care (Ultrasound) to develop and implement product strategies, programs and plans to meet and exceed financial objectives.
• Provide product technical expertise to users / stakeholders and to work with the Field Sales to conduct effective product demonstrations.
• Work closely with Ultrasound team to create a calendar of campaigns and events and support its implementation.
• Continuously review market trends, market dynamics, pricing and positioning to maintain competitiveness and to anticipate future needs.

Responsibilities

• Provide on-site and remote clinical application support to customers for ultrasound systems
• Conduct product demonstrations, workflow optimization, and clinical education for healthcare professionals.
• Support installation and commissioning of ultrasound systems in collaboration with the technical service team.
• Deliver post-sales training and ongoing application support to ensure customer satisfaction and system utilization.
• Assist in pre-sales activities, including clinical presentations and product trials.
• Maintain up-to-date knowledge of ultrasound imaging techniques, technologies, and clinical applications.
• Gather customer feedback and collaborate with product and sales teams to improve system performance and features.
• Participate in trade shows, workshops, and clinical training events as needed.
• Ensure compliance with all company policies, safety standards, and regulatory requirements.
• Prepare and align new product launch plan and ensure its implementation.
• Organise product training to new entry sales personnel and refresher training for existing personnel.
• Collect market intelligence such as competitors' information, new technologies and share with Field Sales.

Requirements:

• Certified diagnostic medical sonographer or equivalent professional certification
• Diploma in Medical Imaging, Sonography, Biomedical Sciences, or equivalent clinical background.
• Minimum 2–3 years of hands-on ultrasound scanning experience in a clinical environment (e.g., general, OB/GYN, vascular, or cardiac).
• Proficient in MS PowerPoint and Excel.
• Able to travel outstation or overseas when required

Interested applicants can send your resume to ) and allow our Consultants to match you with our Clients. No Charges will be incurred by candidates for any service rendered.

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R