Assistant / Deputy Clinic Manager

1 week ago


Singapore LION HEALTH CLINIC & SURGERY (BOON KENG) PTE. LTD. Full time $60,000 - $80,000 per year

We are a GP clinic looking for a deputy clinic manager with experience.

Require to do shift work and work during weekends.

Able to travel between Yishun and Boon Keng / Bendemeer area.

Main responsibilities:

  • Ensure smooth day-to-day operations of the clinic

  • To be proficient in the duties of regular clinic assistants including registration, dispensing, collection of payment, claim submission and assistance of doctors with clinical procedures/chaperone

  • Handle patient feedback and complaints on operational issues and/or medical services provided

  • Oversee the completion of insurance and government scheme claims. To ensure prompt follow up on rejected/ returned claims

  • Follow-up on outstanding payments.

  • Oversee the online and offline marketing strategies of the company and develop and establish business and operational plans in line with the company's policies and directions

  • Supervise clinic staff's adherence to company policies and procedures on the ground as well to provide feedback to management on issues on ground level

  • Oversee the clinic's staff proficiency/training including but not limited to clinical skills and attendance of relevant training courses

  • Ensure that service and care standards are adhered to by the clinic staff and doctors through leadership by example

  • Oversee the formal response to audit requests from various organisations in conjunction with the Medical Director

  • Perform any other ad-hoc projects as assigned by the management



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