IT Helpdesk Analyst

4 days ago

Toa Payoh, Singapore Huang He Consultancy Pte Ltd Full time

There is currently an open position for an IT Helpdesk Analyst.
- Call Center experience is advantageous
- Basic experience with IT troubleshooting
- Problem diagnostics via remote support tool and calls
- Familiar with office productivity tools such as O365
- Familiar with Ticketing System (ServiceNow, Jira)
- Experienced in using Active Directory (Azure, Microsoft)
- Strong communication skills and detailed work
- Proficient Customer Service
- Qualification: Nitec or equivalent
- Experience: Min 2 years related experience.
- **Able to provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.**

**Job Types**: Full-time, Contract
Contract length: 12 months

**Salary**: $2,800.00 - $3,500.00 per month

Schedule:

- Monday to Friday

Work Location: In person

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