Contract Coordinator

**About our Organization**

Dow Jones is a global provider of news and business information, delivering content to consumers and organizations around the world across multiple formats, including print, digital, mobile, and live events. Dow Jones has produced unrivaled quality content for more than 125 years and today has one of the world's largest news gathering operations globally. We produce leading publications and products including the flagship Wall Street Journal, America's largest newspaper by paid circulation; Factiva, Barron's, MarketWatch, Financial News, DJX, Dow Jones Risk & Compliance, Dow Jones Newswires, and Dow Jones VentureSource. Dow Jones is a division of News Corp (NASDAQ: NWS, NWSA; ASX: NWS, NWSLV).

**Job summary**:
As a Contract Coordinator on the B2B Sales Operations team, your role is integral to ensuring the accuracy and reliability of Salesforce Opportunity data. You will be responsible for proactively monitoring Salesforce reports, verifying certain aspects of the opportunities with Sales to ensure that they are later able to create contracts that correctly reflect what is actually being sold. You will collaborate closely with Regional Sales Coordinators to optimize downstream operations and elevate overall efficiency.

**Key Responsibilities**:

- Proactively monitor Opportunity Reports in Salesforce, verifying specific aspects of each opportunity and liaising with Sales where necessary. Key items include, but are not limited to:

- Opportunity Type
- Product/Service accuracy, based on fundamental rules and existing contract, if applicable
- Contract Management System fields: Effective date, contract term and end date, payment terms, renewal terms
- Provide guidance, and Contract Management System specific tips, to Sales when they are ready to create the initial contract.
- Provide guidance to Sales if they receive the initial contract back from the client and edits are required.
- Provide a summary of the deal, based on the opportunity, to Sales in order to sense check the accuracy of the opportunity.

**Secondary Responsibilities**:

- Escalate particularly difficult or unusual situations to the Regional Sales Coordinators.
- Perform ad-hoc tasks as assigned by the Sales Operations manager, which may include but are not limited to:

- Assisting with special projects
- Collaborating with other departments on cross-functional initiatives
- Any other tasks deemed necessary to support the smooth operation of the department or organization.

**Qualifications**:

- Bachelor's degree in Business Administration or related field preferred.
- Proficiency in Salesforce or CRM systems.
- Experience with Contract Management Systems a plus
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal abilities.
- Ability to multitask and work in a fast-paced environment.
- Attention to detail and accuracy in data management.

**Additional Information**:
This role requires a keen eye for detail and the ability to collaborate effectively with multiple stakeholders, including Sales and Regional Sales Coordinators. Your contributions will be critical in ensuring the accuracy of forecasting and contract management processes within the organization.

Business Area: Dow Jones - Business Intelligence

Job Category: Administration, Facilities & Secretarial

Union Status:
Non-Union role

Since 1882, Dow Jones has been finding new ways to bring information to the world’s top business entities. Beginning as a niche news agency in an obscure Wall Street basement, Dow Jones has grown to be a worldwide news and information powerhouse, with prestigious brands including The Wall Street Journal, Dow Jones Newswires, Factiva, Barron’s, MarketWatch and Financial News.

This longevity and success is due to a relentless pursuit of accuracy, depth and innovation, enhanced by the wisdom of past experience and a solid grasp on the future ahead. More than its individual brands, Dow Jones is a modern gateway to intelligence, with innovative technology, advanced data feeds, integrated solutions, expert research, award-winning journalism and customizable apps and delivery systems to bring the information that matters most to customers, when and where they need it, every day.

Req ID: 42159