Wealth Tech Operations Analyst

2 weeks ago

Singapore abrdn Full time

Job Description

Job Title: Wealth Tech Operations Analyst
- Contract Type: Permanent
- Location: Singapore
- Division: APAC Operations
- Reporting to: Head of APAC Operations
- Recruiting Managers: David O’Brien

About the role

This role, WealthTech Operations Analyst, will be reporting to the Head of APAC Operations during the Project Phase, and transitioning into a Business As Usual position, working within a broader operations team. Their primary responsibility is to ensure the smooth functioning of wealth management operating platforms, processes and systems.

Key Responsibilities

Project Phase
- Participate in the project to establish the abrdn iHub platform, being responsible for the Operations Target Operating model and processes
- Gain a deep knowledge and understanding of the iHub proposition and client requirements.
- Work closely with 3rd party providers to articulate detailed requirements and ensure these are delivered against.
- Test and monitor the performance of the iHub platform to ensure operational efficiency and security.
- Work with the project team to address any issues arising from iHub technology, processes and systems, including investigating problems, identifying root causes, and implementing solutions to prevent recurrence.
- Ensure Operational readiness ahead of Go-Live and manage the Early life support post go live of the iHub platform.
- Collaborate with various stakeholders including Technology, Compliance and external vendors to ensure we deliver an E2E solution.

BAU Ongoing Operations
- Oversee ongoing operations of the platform and maintain seamless interactions with clients.
- Manage and resolve distributor/ third party queries efficiently and effectively.
- Collaborate with the Proposition team to drive ongoing enhancements and capabilities on the platform.
- Coordinate and manage changes with third-party service providers.
- Generate internal Management Information (MI) reports to track operational usage and performance.
- Providing assurance to clients that the platform is operating in line with expectations
- Supervise and liaise with third-party service providers to ensure smooth operations and adherence to service level agreements (SLAs).
- Continuously seek opportunities to improve operational efficiency and effectiveness within wealth management processes, including streamlining workflows, automating tasks, or optimizing system configurations.
- Working closely with the Proposition teams on client opportunities to grow the usage and profitability of the platform.
- Being responsible for the ongoing development of our operating model and the delivery of new capabilities to support new clients.

Skills and experience
- University degree or the equivalent in professional qualification
- Minimum 5 years' experience in operations, technology, project management and business analyst roles in the asset/wealth management industry
- Strong knowledge of the asset/wealth management business and products.

We’re committed to providing an inclusive workplace where all forms of difference are valued and which is free from any form of unfair or unlawful treatment. We define diversity in its broadest sense - this includes but is not limited to our diversity of educational and professional backgrounds, experience, cognitive and neurodiversity, age, gender, gender identity, sexual orientation, disability, religion or belief and ethnicity and geographical provenance. We support a culture that values meritocracy, fairness and transparency and welcomes enquiries from everyone.

  • Wealth Tech Operations Analyst

    4 days ago

    Singapore ABRDN WEALTHTECH SINGAPORE PTE. LTD. Full time

    About the role This role, WealthTech Operations Analyst, will be reporting to the Head of APAC Operations during the Project Phase, and transitioning into a Business As Usual position, working within a broader operations team. Their primary responsibility is to ensure the smooth functioning of wealth management operating platforms, processes and...

  • Wealth Tech Operations Analyst

    1 week ago

    Singapore abrdn plc Full time

    Wealth Tech Operations Analyst Job Title: Wealth Tech Operations Analyst - **Contract Type**: Permanent - **Location**: Singapore - **Division**: APAC Operations - **Reporting to**: Head of APAC Operations - **Recruiting Managers**: David O'Brien About the role This role, WealthTech Operations Analyst, will be reporting to the Head of APAC Operations...

  • Wealth Management Analyst

    2 weeks ago

    Singapore INCRED GLOBAL WEALTH PTE. LTD. Full time

    We are seeking an Analyst within our Wealth Management business. Below are the responsibilities: - To shadow Senior relationship managers and assist them in managing their clients. - Monitor and review client portfolios and create process and templates which allows for ease of monitoring. - Use technology to improve efficiencies in all processes related to...

  • Wealth Management Analyst

    7 days ago

    Singapore INCRED GLOBAL WEALTH PTE. LTD. Full time

    We are seeking an Analyst within our Wealth Management business. below are the responsibilities - To shadow Senior relationship managers and assist them in managing their clients - Monitor and review client portfolios and create process and templates which allows for ease of monitoring - Use technology to improve efficiencies in all processes related to...

  • Tech Support Analyst

    4 days ago

    Singapore UBS Full time

    Singapore - Information Technology (IT) - Group Functions **Job Reference #** - 265302BR **City** - Singapore **Job Type** - Full Time **Your role** - Are you an expert when it comes to Unix and SQL skills? Do you have good knowledge in automation tools like - Splunk, AppDynamics, Automation Anywhere or IPCentre? Do you have a track record of influencing...

  • Associate Business Consultant

    2 weeks ago

    Singapore Tech Mahindra Full time

    Scam Alert : To all Tech Mahindra job aspirants and applications, beware of fraudulent job offers. Learn More.. Job Description Position: Wealth Management Business Analyst with Salesforce CRM Experience Location: Singapore Skillset: Lead functional analysis and change management for initiatives in CRM and Banker's Desktop domain. Engage with Business...

  • Tech Support Analyst

    5 days ago

    Singapore UBS Full time

    Join to apply for the Tech Support Analyst role at UBS Join to apply for the Tech Support Analyst role at UBS Get AI-powered advice on this job and more exclusive features. Job Reference #318963BR Job Type Full Time Your role Are you excited about playing a key role in keeping UBS competitive in the Big Data Space? Do you have a good working knowledge of...

  • Asset and Wealth Management, Operations, Analyst/Associate, Singapore

    7 days ago

    Singapore Goldman Sachs Full time

    Asset and Wealth Management, Operations, Analyst/Associate, Singapore Join to apply for the Asset and Wealth Management, Operations, Analyst/Associate, Singapore role at Goldman Sachs Asset and Wealth Management, Operations, Analyst/Associate, Singapore Join to apply for the Asset and Wealth Management, Operations, Analyst/Associate, Singapore role at...

  • Business Analyst – Wealth Management

    4 weeks ago

    Singapore SAGL CONSULTING PTE. LTD. Full time

    Roles & ResponsibilitiesJob DescriptionWe are hiring on behalf of our client for the position of Business Analyst – Wealth Management (Salesforce). The successful candidate will be responsible for driving functional analysis and change management within CRM and Banker's Desktop platforms, ensuring alignment with business needs in a fast-paced Wealth...

  • Lead Business Analyst

    2 weeks ago

    Singapore TECH AALTO PTE. LTD. Full time

    **Role: Lead Business Analyst (Wealth Management Domain)** **Key Responsibilities**: - **Requirement Gathering and Translation**:Facilitate effective communication between parties and translate requirements into clear and concise specifications, ensuring alignment with business objectives and technical feasibility. - **Feasibility Studies and...