Global Mobility and Immigration Specialist, Japan

Company Description
**Our Mission**

At Palo Alto Networks® everything starts and ends with our mission:
Being the cybersecurity partner of choice, protecting our digital way of life.

Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

**Our Approach to Work**

We lead with flexibility and choice in all of our people programs. We have disrupted the traditional view that all employees have the same needs and wants. We offer personalization and offer our employees the opportunity to choose what works best for them as often as possible - from your wellbeing support to your growth and development, and beyond

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work from the office three days per week, leaving two days for choice and flexibility to work where you feel most effective. This setup fosters casual conversations, problem-solving, and trusted relationships. While details may evolve, our goal is to create an environment where innovation thrives, with office-based teams coming together three days a week to collaborate and thrive, together

**Job Description**:
**Your Career**

As a key point of contact, you will handle day-to-day inquiries regarding immigration, relocation, and related processes from internal stakeholders such as foreign nationals, HR, Legal, and managers. We encourage an open-minded approach, welcoming your ideas for enhancing our global mobility program. Above all, we believe in having fun while working hard.

**Your Impact**
- In-depth knowledge of end-to-end immigration processes across JAPAC, with a focus on specific country regulations (e.g., Singapore and India)
- Manage new hire immigration cases, collaborating with external partners and setting and managing expectations
- Oversee work authorisation for existing employees, handling amendments, extensions, and permanent residency
- Communicate timelines effectively to all involved parties, including employees, managers, People Business Partners, and the Global Mobility and Immigration (GMI) Team
- Collaborate with internal stakeholders to develop and own internal processes for permanent residency requirements
- Develop clear and user-friendly policy documents outlining procedures, requirements, and expectations
- Ensure accurate maintenance of immigration data in systems such as Workday
- Be the point of contact for People Business Partners and Talent Acquisition Team regarding relocation benefits and needs
- Build and maintain strong relationships with relocation partners and sub-vendors
- Collaborate with internal teams to streamline processes and implement automation for improved efficiency
- Provide ongoing training and updates on relocation benefits and immigration matters to relevant stakeholders

**Qualifications**:
**Your Experience**
- 5+ years of relevant experience with demonstrated expertise in Global Mobility
- Proven ability to manage and prioritise multiple tasks effectively
- Independence and initiative in providing consultation to all levels of staff
- Strong organisational skills with acute attention to detail and accuracy
- Experience managing external partners
- Exceptional customer-service focus
- Effective verbal and written communication skills, including the ability to communicate complex messages clearly and concisely
- Discretion in handling sensitive and confidential information
- Experience with tax, legal, payroll, and benefits related to cross-border movement is a plus
- Familiarity with Workday is advantageous

Additional Information
**The Team**

Join the Global People Operations team at Palo Alto Networks, where innovation and collaboration thrive. We are the creative force that fuels the company's growth, focusing on supporting growth, and fostering a unique and inclusive culture. As a cohesive unit, we pride ourselves on going beyond the conventional HR role, collectively solving our complex business needs.

**Our Commitment**

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

All your information will be kept confidential according to EEO guidelines.

LI-JM4