Sales Operations Management Coordinator

4 days ago


Singapore OS BAGUS PTE. LTD. Full time

A Sales Operations Management Coordinator in the food industry **manages sales-related administrative and operational tasks to support the sales team and ensure smooth sales processes**. This role involves coordinating orders, managing customer data, and facilitating communication between sales, operations, and other departments. They also contribute to sales strategy, reporting, and process improvement.

Key Responsibilities:

- **Order Management and Processing**:Receiving, processing, and tracking sales orders, ensuring accuracy and timely delivery.
- **Customer Relationship Management**:Maintaining and updating customer information, handling inquiries, and resolving issues.
- **Sales Support**:Preparing sales reports, presentations, and other documentation for the sales team.
- **Communication**:Facilitating communication between the sales team, other departments (e.g., logistics, finance), and customers.
- **Inventory Management**:Monitoring stock levels, coordinating with procurement and warehouse teams, and managing product information.
- **Data Analysis**:Analyzing sales data to identify trends, track performance, and support decision-making.
- **Process Improvement**:Identifying areas for improvement in sales processes and contributing to the implementation of new systems or strategies.
- **Sales Strategy Support**:Assisting with the development and execution of sales strategies.
- **Compliance**:Ensuring adherence to company policies and procedures, including food safety guidelines.
- **General Administration**:Performing various administrative tasks to support the sales team.

Skills and Qualifications:

- **Strong organizational and time management skills**:Essential for managing multiple tasks and deadlines.
- **Excellent communication and interpersonal skills**:Needed for interacting with customers, colleagues, and other stakeholders.
- **Proficiency in relevant software and systems**:Including CRM platforms, order management systems, and Microsoft Office Suite.
- **Attention to detail**:Accuracy is crucial in sales operations.
- **Problem-solving skills**:To resolve issues and improve processes.
- **Knowledge of sales processes and best practices**:Beneficial for supporting the sales team effectively.
- **Familiarity with the food industry**:Understanding of food safety regulations, product knowledge, and industry trends is helpful.



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