IT Support Intern

4 days ago

Bedok, Singapore Razer (Asia-Pacific) Pte. Ltd Full time

Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is **a place to do great work**, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also **a great place to work,** providing you the unique, gamer-centric #LifeAtRazer experience that will put you in an accelerated growth, both personally and professionally.

**Responsibilities**:
IT Support Intern
**Responsibilities**
- Manage and deliver IT services to ensure users’ systems are functioning to support their daily operation works.
- Manage IT assets, software licenses, maintenance and inventory list.
- Perform HW replacement - laptop battery, RAM change and Hard-disk change etc.
Install, support, and maintain hardware and software IT infrastructure such as a printer, CCTV, Biometric access, Face Recognise Terminator, Wi-Fi controllers, IP and Cloud telephony system.
- Support in Ad-hoc IT project deployment (migration, setting up new anti-virus software, change of equipment, server patching etc)
- Troubleshooting and rectification of helpdesk tickets from start to resolve.
- Engage with low-complexity IT vendors, negotiate pricing, request for quotation, manage and monitor IT vendor performance and delivery schedule
- Offer technical support to company staff and troubleshoot computer problems
- Other duties as assigned.

**Requirements**:

- Good working knowledge in IT hardware and administration support for Microsoft Windows & Mac OS environment.
- Good working knowledge in Microsoft Technologies (Windows 10, Office 365, Windows Server OS, SharePoint, Office Suite)
- Willing to learn and independent.
- Basic Network knowledge.
- Basic Server setup knowledge.
- Able to work under pressure.
- Strong analytical and problem-solving skills

**Education & Experience**
- Good communication and project management skills.
- Able to work effectively in a complex (matrix) environment
- Must be comfortable talking to people at all levels

**Pre-Requisites**:
**Are you game?

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