Application Support Analyst

7 days ago

Singapore Applied Value Technologies Full time

**Location**:US - Remote - PST working hours required

**Salary**:Competitive salary with performance bonus

**About the Role**:
Applied Value Technologies is seeking a **Application Support Analyst** to assist in the delivery of our mission

Our clients are Fortune 100 technology companies, providing platforms that help connect people around the world. They share a core value of scaling business by putting people first, and the **Enterprise Products team** is uniquely positioned to propel this work to the next level as the customer's needs act as the guiding compass, not the technology's limitations

**About you**:
**We are looking for someone to**:

- Communicate proactively and professionally with stakeholders and partners
- Identify opportunities for improvement and act on them
- Thoroughly and accurately document problems and resolutions in service desk system and employee knowledgebase
- Work proficiently with mínimal daily guidance
- Maintain a professional, collaborative, courteous, and respectful manner and provide high quality service to all users
- Observe and comply with client's policies and procedures for Health and Safety at Work and Equality and Diversity

**We want someone who has**:

- Strong technical skills and exceptional organizational skills
- High EQ communication skills
- A collaborative utility player mentality (low ego)
- Creative problem-solving abilities
- A proactive sense of curiosity

**Some stuff you need**:

- 3+ years of functional and technical support experience
- Hands-on experience with one or more of the following Fusion modules: Oracle Order Management, Inventory Management, GOP, Shipping, Price Management
- Functional knowledge of core Supply Chain processes (supply planning, inventory management, order fulfillment, reverse logistics, etc.)
- Professional fluency in English required

**A little bit about us**:
**We've got you covered**:

- Competitive salary + performance bonus
- Unlimited paid leave
- Employer-paid healthcare for employees (medical, dental, vision)
- 100% paid parental leave up to 16 weeks
- Up to SGD 125 monthly Learning & development allowance
- Up to SGD 100 monthly Health & Wellness stipend
- Employee referral program
- Paid annual holidays

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