Staff Infrastructure Engineer, Issuing Processor

Airwallex is the leading financial technology platform for modern businesses growing beyond borders. With one of the world's most powerful payments and banking infrastructure, our technology empowers businesses of all sizes to accept payments, move money globally, and simplify their financial operations, all in one single platform.

Established in 2015 in Melbourne, our purpose is to connect entrepreneurs, business builders, makers and creators with opportunities in every corner of the world. Today, Airwallex has a global footprint across Asia-Pacific, Europe, and North America.

About the role

The issuing processor team manages integration with card networks and develops the critical card payment processing capabilities that empower the hypergrowth of Airwallex issuing business. Millions of card transactions are processed to support Airwallex customers across the globe making borderless payments and growing their business beyond borders. A highly available and globally consistent infrastructure is the key to build the platform with industry leading uptime and world class security.

As an infrastructure engineer you will be responsible for managing the full lifecycle of physical racks including design, deployment, daily maintenance and incident response with the support from Airwallex network teams and our external trusted partners. We expect you to modernize the infrastructure & server configurations by automation and create observability to monitor the global data centers at scale.

What you will do
- Work with Airwallex internal teams and our external partners to design and implement the physical racks that are highly available, globally consistent and best in security.
- Define the standards, processes and change management for the hardware lifecycle management in a PCI DSS compliant environment.
- Partner with vendors to define the incident response plan and manage production incidents with mínimal downtime.
- Physically assist in hardware installation and maintenance.
- Automate the infrastructure/server configurations and hardware monitoring.

**Qualifications**:

- B.S. in Computer Science or a related technical discipline, or equivalent experience
- 5-10 years of experience working on data center server and networking hardware, with an understanding of the infrastructure at a high-level
- Experience of multiple-region data center design and implementation
- Working knowledge of scripting or coding to automate configuration and monitoring
- Software development experience with Java or other languages is a plus
- Excellent infrastructure & hardware troubleshooting skills
- Excellent vendor management skills

Preferred Qualifications
- Experience with payment processor, card scheme network or PCI compliance
- Experience with payment HSM management and configuration

At Airwallex you'll have the ability to make an impact in a rapidly growing, global fintech. We want you to share in our success, which is why you'll be offered a competitive salary plus valuable equity within Airwallex. We also like to ensure we create the best environment for our people by providing a collaborative open office space with a fully stocked kitchen. We organise regular team building events and we give our people the freedom to be creative.

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard colour, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status. If you have a disability or special need that requires accommodation, please let us know.