Senior Business Analyst

Posting Description:
**Senior Business Analyst**

We’re hiring Aon is currently recruiting a Senior Business Analyst to join our Digital Solutions, Asia, Health Solutions team in Singapore. The role reports to the Service Delivery Leader.

**Aon is in the business of better decisions**

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

**What the day will look like**

The Senior Business Analyst within the Singapore Digital Online Benefits team provides strategic business analysis support to clients and internal business partners where applicable. Their focus is to work closely with assigned clients and relevant teams to gain an in-depth understanding of client and Aon business needs including requirements, processes, services, and technology within the Digital Online Benefits Health Solutions. The role also works on ad-hoc Digital Solutions projects and initiatives to improve productivity and deliver critical solutions across the Asia region.
- Lead business requirements gathering workstream for new client implementations and renewals as per Aon standard models.
- Conduct requirements workshops and sessions with clients to gather and learn business requirements and client processes, and walkthrough requirements with clients and internal teams.
- Develop and maintain business requirement documentation as per APAC documentation standards.
- Help manage Change Requests (CO’s) on assigned projects in accordance with APAC and Aon agreed protocols.
- Responsible for IAT Test Management by ensuring relevant test execution teams conduct and complete testing as per agreed project plans. Detailed Test plans to be prepared and provisioned to testing team.
- Mentor, coach and guide assigned colleagues within the region and globally across Aon. This will include junior Business analysts within the team.
- Collaborate and work across multi-disciplinary teams (locally, regionally, and globally) on assigned projects to achieve best business outcomes within all agreed Regional and Aon methodology, best practices, protocols, budgets, timelines, etc.
- Responsible for stakeholder management on and across assigned projects. This will involve creating and building relationships and partnerships; effective and timely communications, and adapting to multiple competing demands, business and organizational as well as new responsibilities. Stakeholders will be at a variety of levels and include internal and external colleagues, clients and third parties.
- Where assigned support and manage TBS regression testing as per Aon’s release management workstream. This may include being available during specific agreed weekends as per the release schedule.
- Where assigned undertake project management on relevant internal and external projects.
- Help support and work with the regional team on productivity efficiency and continuous improvements projects and initiatives across all assigned projects.
- Where required, support sales and consulting colleagues / teams on client presentations and demos for prospective digital benefits bids and enquiries.

**Skills and experience that will lead to success**
- University degree desirable but not mandatory.
- 3 - 5 years proven track record in a BA or project / implementation environment with recognized analysis, specification development and testing execution.
- Experience in the Health Solutions / Group Insurance domain (Employee Benefits Insurance preferred) an advantage.
- Knowledge of Aon’s system’s, methodology, processes, and best practices an advantage.
- Digital online benefits experience an advantage.

**Competencies**
- Ability to analyze business problems, make recommendations and/or proposals, and resolve complex diverse problems.
- Ability to effectively and accurately document requirements specifications.
- Highly articulate and able to effectively communicate and influence with confidence at all levels and to a variety of target audiences.
- Effective reasoning and problem-solving skills; actively promotes ideas/proposals and has the ability to influence decisions.
- Ability to adjust behavior to suit a wide range of cultures and environments.
- Excellent planning, time management, problem solving and organizational skills.
- Ability to work to deadlines and under pressure to meet targets.
- Innovative and creative personality, insightful and strong analytically.
- Collaborative, team player with ability to work to high standards.
- Confident/Experienced user of: Excel, Word, PowerPoint.

**How we support our colleagues**

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleague