Avp, Digital Product Owner

1 week ago

Singapore Citi Full time

**Responsibilities**:

- End to end execution of wealth and investment product launches across ASIA & EMEA markets aligning with product roadmap
- Maintain the roadmap and able to prioritize the backlog in coordination with business stakeholders
- Responsible for best in class customer experience.
- Partner with design team to create intuitive / simple & frictionless journeys
- Communicate digital strategy & collaborate with the country business teams, operations teams and marketing team to ensure planned initiatives are delivered without hurdles.
- Monitor digital usage, NPS feedback, performance metrics to proactively address drop-offs & issues
- Partner with AML, CBORC, fraud, technology, cybersecurity and compliance teams to ensure approvals for digital initiatives are completed on time.
- Have a future-proof outlook and a keen insights into industry practices & trends.

**Qualifications**:

- 5-8 years of experience in customer experience marketing or research role;
- Experience providing project or product leadership and performing qualitative and quantitative research

**Education**:

- Bachelors/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

**Maintain & Grow Digital Wealth Roadmap in Asia / EMEA**
- Execute Citi's Digital Wealth vision through working with key stakeholders in consumer technology & business stakeholders in region & country, to drive our goal to be a leading Digital Bank in Asia
- Manage projects for Citi's Digital platforms and enhancements, which includes managing over $10MM of enhancements each year, on behalf of the retail teams.
- Collaborate with regional design, technology development, testing and project management office to execute the enhancements in the most efficient, highest quality and on time delivery.
- Stakeholder management, ability to influence products and functions and operate effectively at all levels in a collaborative manner

**Leading Best in Class Performance & Experience of Digital Channels**
- With current wealth landscape, customers are looking for more curated and self guided investment and wealth solution on digital platforms. Build the best in class, lead a frictionless & seamless experience for our clients
- Leading initiatives to drive the overall client satisfaction of our digital channels which are measured by both Digital NPS & app store rating feedback.
- Pre & Post implementation reviews of all new feature rollouts to ensure ease of use, performance, tracking and usage are measured for continuous improvement
- **Job Family Group**:
Marketing
- **Job Family**:
Customer Experience
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.

View the **EEO Policy Statement**.

View the **Pay Transparency Posting

  • Avp, Digital Product Owner

    3 days ago

    Singapore GRAVITAS RECRUITMENT GROUP (SG) PTE. LTD. Full time

    My client is a top-tier insurer in Singapore, in search of an AVP Product Owner to join the team. **Responsibilities**: - Collaborate with cross-functional senior stakeholders, including multiple Country Heads & C-Levels in achieving unison and coordination for all markets **Requirements**: - Min. 8+ years of digital product management experience,...

  • Digital Product Owner

    1 week ago

    Singapore GREEN LINK DIGITAL BANK PTE. LTD. Full time

    **About Us** In this role, you will have the opportunity to work directly on GLDB's digital strategy and roadmap. Additionally, you will work on solutions that will create a seamless onboarding experience for our customers, drive engagement and positively impacting our customer's day to day interactions with the Bank in the digital...

  • Product Owner

    2 days ago

    Singapore 55 Minutes Pte Ltd Full time

    At 55 Minutes, we've helped companies craft impactful user experiences—but we also believe in building our own products that solve real human challenges. We've built TeamTalk and Polaraud , two products that align with the growing demand for preventive healthcare in mental well-being: TeamTalk: A workplace conversation tool that fosters meaningful...

  • Product Owner

    7 days ago

    Singapore Agridence Full time

    Get AI-powered advice on this job and more exclusive features. Agridence is a Singapore based tech company that builds solutions for sustainable procurement of agri-commodities. We are building the world's first data backed physical commodity trading platform that focuses on sustainability and traceability as well as increasing smallholders' value....

  • Product Owner

    7 days ago

    Singapore Julius Baer Full time

    Join to apply for the Product Owner - Core Banking role at Julius Baer Join to apply for the Product Owner - Core Banking role at Julius Baer Get AI-powered advice on this job and more exclusive features. At Julius Baer, we celebrate and value the individual qualities you bring, enabling you to be impactful, to be entrepreneurial, to be empowered, and to...

  • Digital Product Owner

    2 days ago

    Singapore THE AIR STATION PTE. LTD. Full time

    The Air Station Pte Ltd is looking for a **Digital Product Owner **who possesses entrepreneurial mindset and ability to shape the future of product by defining and communicating a compelling vision and strategy to join our dynamic team. **Responsibilities**: - Define and communicate the product vision and strategy through Mobile App. - Develop and maintain...

  • Product Owner

    6 days ago

    Singapore MENRVA PTE. LTD. Full time

    **Role Summary**: As a Technology Digital Product Owner, you will lead cross-functional teams to deliver cutting-edge digital banking platforms. You will be responsible for the end-to-end product lifecycle, from conception to deployment, ensuring the integration of high-demand technologies such as Java, Microservices, Spring Boot, Cloud Services, and...

  • Product Owner

    5 days ago

    Singapore Menrva Consulting Full time

    Posted by - Adam Davies- Partner - Tech Recruitment As a Digital Product Owner, you will lead cross-functional teams to deliver cutting-edge digital banking platforms. You will be responsible for the end-to-end product lifecycle, from conception to deployment, ensuring the integration of technologies such as Java, Microservices, Spring Boot, Cloud Services,...

  • Product Owner

    7 days ago

    Singapore Tangspac Full time

    Our client, a leading European bank is seeking a dynamic, and passionate Product Owner to work across various digital initiatives including some business transformation projects Roles: - Collaborating with prospective users and stakeholders to understand and anticipate their needs, and translate them into product requirements. - Defining the vision for the...

  • Vp / Avp, Digital Lead - Product Owner (Treasury

    5 days ago

    Singapore DBS Bank Full time

    **Business Function**: As an Asian leader in treasury operations, DBS Global Financial Markets (GFM) extends a broad range of capabilities ranging from trading, structuring and sales in foreign exchange, interest rates, money market, credit, equity, commodities, bonds, derivatives and securities. We are a key player in various regional markets and actively...