Principal Solutions Engineer, Apac

2 weeks ago

Singapore CIRCLE INTERNET SINGAPORE PTE. LTD. Full time

**What you’ll be responsible for**:
Circle is looking for someone to join the Solutions Engineering team in APAC. You will play an integral role in defining and executing our solution validation processes across the entire customer lifecycle. From discovery calls to post sales support and implementation, you will partner with prospects, partners, and customers and guide them along their technical evaluation of Circle’s suite of products and services. You will develop customized PoCs, solution diagrams, and implementation plans that articulate the value of Circle’s technology for our customers. You will heavily collaborate with our Product and Engineering teams to provide market feedback and analysis that will influence our product roadmap.

**What you'll work on**:

- Collaborate closely with Circle’s Business Development team, assuming responsibility for technical and solution facets of client engagements.
- Articulate Circle's product offerings to prospective clients, ensuring they comprehend how our solutions meet their needs.
- Lead technical discovery sessions, effectively capturing client requirements.
- Drive client success: Design solutions and liaise across departments to address potential product limitations.
- Work in tandem with our product and engineering teams, helping prioritize and address product gaps.
- Join forces with Circle’s client success team, overseeing all technical dimensions post-sales.
- Collect and relay market feedback, ensuring our product and engineering teams remain informed.
- Create and sustain an internal knowledge repository about our existing and forthcoming products.
- Represent the solutions engineering team at key industry events and conferences, upholding Circle’s reputation.
- Supporting the Global Solutions Engineering team with internal projects.

**What you’ll bring to Circle**:

- You bring over 10+ years of experience from roles like Solutions Engineer, Sales Engineer, Solutions Architect or Product Manager, preferably with a B2B SaaS or FinTech background.
- Clarity in Complexity: You excel at translating complexity into simplicity
- Communicator at Heart: Your communication and storytelling skills shine, whether it's in one-on-one discussions or presenting to larger teams.
- Problem Solver: You approach challenges with a blend of logic and creativity, always seeking the best outcomes.
- Client-Focused: Recognized for a client-centric approach, you've been a dependable partner for sales, client success and product/tech teams.
- Technical Achievements: You have a history of successfully designing and validating technical solutions, especially for large enterprises.
- Tech-Savvy: Hands-on experience with API testing, database querying, and sketching out technical flows is second nature to you.
- Collaborator: A proven track record of working alongside developers on SaaS product integration and development.
- Leadership Qualities: If you've managed a team before, it's a bonus. Your ability to work in tandem with multiple departments stands out.
- Blockchain and Fintech Curiosity: You possess an interest in blockchain solutions, and any experience in Fintech is a definite plus.
- Drive and Collaboration: An entrepreneurial spirit is evident in your work. You value fast-paced environments and prioritize building strong relationships.
- Ready to Travel: regular travel (up to 25%) to external events and to meeting partners/customers across the APAC region should be expected.
- Proficiency in Google Suite, Slack, and Macbook preferred.

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