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Housekeeping Runner

2 weeks ago

Singapore KATONG HOLDINGS PTE. LTD. Full time

**Hotel Indigo colleagues are the people at the centre of every new story **. They make all guests feel welcome in the neighbourhood and at home in the hotel. At **Hotel Indigo® **we deliver inspired service. Our guest are explorers. A discerning set of individuals who bring their curiosity, uniqueness, and informality to everything they do in life. They are people who approach travel as an opportunity to expand their mind, learn new things, and create memories they can share that last a lifetime.

**Hotel Indigo colleagues are warm, personal, and unscripted. **They embrace the individuality and diversity of everyone. They enjoy iconic, worldly locations and are **drawn to discovering **what makes each of them unique. They are **inspiring storytellers **who inject positivity into their environment. They combine **informality and fun with professionalism and sophistication **.

Join us as a Housekeeping Runner in Hotel Indigo Singapore Katong. You’ll have ambition, talent and obviously, some key skills. Because, for this vital role, we’re looking for someone who can:

- Reports damage or malfunction in hotel rooms to superior
- Meets with superior and takes on daily assigned tasks
- Attends meetings and training sessions as required
- Liaise with Housekeeping Supervisor in relation to chemical usage, problems or rectification suggestions
- Ensures guest services specified by superiors and guests requests are promptly and courteously met
- Delivery on time guest request to ensure follow hotels standards.
- Carry out valet services when required including delivery of linen or processing laundry orders
- Counting of linens delivered from vendor to ensure all in orders.
- Delivery of amenities from store to pantry
- Delivery of amenities to guest according to brand standard requirement set
- Replenishing of guest supplies
- Washing and Refilling of GE bottles
- Washing of Bed Linens
- Maintains a section room report
- Maintains a daily room checklist
- Cleans and maintains guest rooms, guest corridors, linen rooms and cupboards according to set standards and procedures
- Maintains equipment in proper state of cleanliness and repair
- Maintain knowledge of special programs and events in the hotel in order to recognise and respond to guests needs
- Maintain Hotel information to be able to provide information to guests
- Assist guests and escort them to locations within the hotel at their requests
- Works in line with business requirements and in accordance to brand standards
- Adheres to personal grooming and hygiene standards
- Respond to emergencies effectively and efficiently
- Complete tasks as directed by Management, Housekeeping Manager, Housekeeping supervisor or any other designated person
- Reports and submits lost and found articles to superior immediately
- Reports guest complaints to superior immediately

**QUALIFICATIONS AND REQUIREMENTS**:
Primary Education or equivalent. Some housekeeping experience. Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company. Able to speak, read and write English.

In return for your hard work, you can look forward to a highly competitive salary and benefits package, including
- Duty Meals
- Birthday Off
- Medical Benefits
- Dental Benefits
- Insurance Coverage
- 25-50% F&B Discount at restaurants within IHG Hotels
- Special Employee Rate at all IHG Hotels worldwide
- Room to Grow Opportunities

What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow.

And because the Holiday Inn Express brand belongs to the IHG® family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 6500 hotels in over 100 countries around the world.