Customer Service Representative

3 days ago

Singapore Anytime Fitness Tampines Full time

**ANYTIME FITNESS TAMPINES IS HIRING**

Anytime Fitness Tampines is seeking a highly motivated individual for a contract based, full-time role as Customer Service Executive.

**Requirements**:

- GCE N-level and above preferred
- Minimum 1 year of working experience
- Proficient in Microsoft Office (Words, Excel, PowerPoint, etc)
- Experience with consumer products or hospitality environment preferred
- Exceptional Customer Service Skills with the ability to build rapport quickly and constantly
- Cheerful, out-going personality and customer service orientated
- Well organized individual with keen attention to details
- Time management and problem-solving skills
- Proactive self-starter with a can-do attitude and ability to work independently
- Multi task and work well in a fast-paces environment
- Able to communicate in English and a Mother Tongue Language (Preferred Chinese speaker)

**Responsibilities**:

- Ensure club operations run smoothly together with the entire day-to-day operations of the gym
- Provide great member experience
- Investigate membership issues, including assistance with billing and/or technical matters
- Ensure transaction and payments accuracy
- Ensure filing of documents is completed in a timely and accurate manner
- Ensure inventory stock list count and supplies when needed
- Sustain and increase membership retention
- Responsible for the maintenance of gym equipment on a daily basis
- Oversee and maintain of cleanliness and tidiness of the entire facilities
- Provide general clerical and administrative support

**Job Types**: Full-time, Permanent, Contract

**Salary**: $1,700.00 - $2,300.00 per month

**Benefits**:

- Gym membership
- Health insurance
- Professional development

Schedule:

- Day shift
- Holidays
- Late shift
- Monday to Friday
- Weekend availability

Supplemental Pay:

- Attendance bonus
- Retention bonus

COVID-19 considerations:
Only fully vaccinated prospects will be considered

**Education**:

- GCE 'O' Level or GCE 'N' Level (required)

**Experience**:

- working: 1 year (required)

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