Manager, Board Solutions

1 day ago

Tiong Bahru, Singapore National Volunteer & Philanthropy Centre Full time

COMPANY DESCRIPTION
The National Volunteer & Philanthropy Centre (NVPC) is the steward of the City of Good vision for Singapore, where individuals, organisations, and leaders come together to give their best for others. Through our brands, programmes, and initiatives, we facilitate partnerships with non-profits, organisations, public sector bodies, and individuals to enliven the giving ecosystem within Singapore. We invite you to join us in building a #CityofGood together.

At NVPC's Community Leadership & Partnerships (CLP) team, our mission is to strengthen Singapore's charities so that they can thrive. CLP's Leadership & Performance unit supports the mission by providing complimentary, user-centric solutions that charity boards and executive leadership can utilise to address common challenges and improve performance.

The Manager, Board Solutions will be responsible for the successful development and delivery of two signature solutions targeted at driving the performance of charity boards:

- Centre for Non-Profit Leadership (CNPL)'s BoardMatch - A solution that matches registered volunteers to charity board roles, the only such solution in Singapore dedicated to supporting the charity sector
- CNPL's BoardPulse2.0 - A self-assessment tool where charity board members complete an individual survey to receive a report of their board's performance and areas for improvement

***:
DESIGNATION : Manager, Board Solutions & Operations

RESPONSIBILITIES
- Manage, coordinate and deliver CNPL BoardMatch solutions to volunteers and charities in partnership with CNPL BoardMatch Lead
- Manage, coordinate and deliver CNPL BoardPulse2.0 solution to charities in partnership with CNPL BoardPulse2.0 Lead
- Track and report the performance of board solutions on a regular basis
- Maintain and improve operations processes of CNPL BoardMatch and CNPL BoardPulse2.0 to ensure efficiency, effectiveness and user-friendliness

QUALIFICATIONS
- Bachelor's degree in Business, Marketing, Social Sciences, or a related field
- 3-5 years of relevant experience working in product or operations management
- Knowledge of process optimization, efficiency improvement and quality assurance
- Ablility to independently manage internal and external stakeholders
- Service-oriented with a proactive and collaborative mindset
- Self-driven and takes initiative to achieve high performance of board solutions

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