
Wintel Infra Engineer
4 days ago
Providing technical consultancy advice relating to system design and configuration
Implement system infra expansion design and configuration Monitor System Performance
Assisting the customer in the verification, isolation and/or provision of a temporary work around for the incident/problem logged.
Resolving system incident/ problem onsite.
Escalating unsolvable problems and service requests to the System and/or Software Engineer and reporting the escalation to the Operation/ Project Manager.
Generating the relevant administrative records and reports.
Maintaining the configuration of the system
Contacting OEM/Vendor/subcontractor for technical support.
**Requirements**:
Diploma/ Degreein Computer Science, Computer Engineering or equivalent
Minimum 2 to 4 years IT experience
Minimum 2 years of experience working as a System engineer within the operations environment.
Good grasp of technical skills (System).
Good understanding and appreciation of Infra system design.
Keen sense of urgency for service performance issues.
Able to handle demanding service response and recovery turnaround.
Able to manage daily support tasks to meet stringent SLA requirements.
Excellent scheduling and multitasking skills.
Meticulous and process-oriented.
Good, hard-working attitude with ability to work well under pressure.
Good Teamwork.
Good analytical skills with ability to work with others to resolve problems.
Good organization skills, with ability to properly document and track information.
Past working experience in Cloud environment is an advantage
ITIL certification will be an added advantage.
**Good knowledge of following products will be advantageous**:
- Windows Server OS 2019
- Active Directory/DNS
- HYPER-V
- VMWARE ESXi
**Job Types**: Full-time, Permanent, Contract
**Salary**: $5,000.00 - $6,400.00 per month
Ability to Commute:
- Singapore (required)
Ability to Relocate:
- Singapore: Relocate before starting work (required)
Work Location: In person
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