Administrative Executive
5 days ago
a) Provide excellent customer service at all times to make trainees/visitors feel welcome
b) Provides accurate and timely responses to customer inquiries for all Programmes offered by EQI
c) Flair for sales and sales support
d) Ensure course registration is done on a timely manner while ensuring accuracy of the attendees’ details and ensuring payment is done before the course commences.
e) Work closely with the Senior BDE in implementing sales and marketing initiatives to promote various courses offered at EQI including outreach efforts to all existing as well as potential new customers by relationship building through various outreach efforts such as Cold calling, EDMs, Mailers, Flyer Distribution, Course Previews, Roadshows and etc
f) Look out for new customers to fill up the classes scheduled for the various F&B courses thereby increasing the class fill up rate and avoiding the cancellation of classes
**General Administration Support**
b) Provide administration support in pre and post follow up of the courses, which includes handling of: Trainee Registration Forms as per SSG and CPE compliance requirements
c) Sending out Course Confirmation letters
d) Keep track of Invoice & Receipts
e) Handle Letter of Attainment and WTS certification slip
f) Arrangement of refreshment for training classes as and when needed
**Requirements**:
- Able to handle large volume of registrations
- Ability to work independently
- Minimum 2 years experience in admin capacity
- IT savvy
Location: West (Near Beauty World MRT)
**Salary**: Basic + monthly incentive
Expected Start Date: Mid of August
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