Assistant Senior Manager

**Posting Start Date**:11/10/2024
About NUS ITWe drive a culture that is forward-looking. With a strong passion for IT, our people are always striving to improve, push boundaries and innovate with a "can-do" attitude. We embrace collaboration, open communication and knowledge sharing. If you see yourself thriving in a dynamic environment and breaking new grounds with innovative ideas, you will find yourself at home in NUS IT.

As part of our team, you can look forward an empowered work environment that allows you to take charge of your own career path. We provide competitive remuneration as well as flexible work arrangements to enable your growth and development. We pride ourselves on our diverse workforce and are committed to transforming NUS into a leading global University shaping the future.

You'll be working closely with different teams, external partners, and stakeholders, gaining valuable experience while contributing to NUS's journey as a leader in educational innovation. Expect a welcoming environment where you can develop your skills and grow.
**Responsibilities**:
**Project Management**
- Take charge of delivering projects successfully from start to finish.
- Ensure that project goals are met, including understanding user requirements, participating in solution design, testing, and deploying solutions.
- Help create and review project documents to maintain high quality and alignment with NUS standards.
- Manage procurement activities, such as preparing and publishing tender specifications, evaluating solutions/vendors, and handling contracts.
- Build strong relationships with business users and maintain open lines of communication.
- Work closely with vendors to make sure products and services are delivered as promised.
- Lead the project team by making the best use of resources and keeping team morale high.

**Product Management**
- Oversee the planning and execution of products throughout their lifecycle, gathering feedback from users, defining the product vision, and collaborating with colleagues from different areas.
- Make sure the product aligns with our overall strategy and goals.
- Stay updated on similar products in the market to keep our offerings competitive.
- Use research to plan the product’s development roadmap, ensuring it remains ahead of the curve.
- Create prototypes and proof-of-concepts to increase the chances of successful implementations.

**Maintenance and Support**
- Oversee and provide support, including fixing bugs, handling service requests, and troubleshooting issues.
- Keep system documentation up to date, ensuring compliance with NUS standards.
- Perform system and data analysis, including refining existing logic and processes.
- Respond to audit queries and maintain security compliance.
- Work with business users to plan IT projects and prioritise enhancements each year.
- Collaborate closely with vendors to ensure they provide reliable support and maintenance.

**Qualifications**
- A degree in Information Technology, Computer Science, Computer Engineering, or a related field.
- At least 10 years of experience in the IT industry, including 3+ years in a technical role and 7+ years in project management.
- Strong understanding of modern IT technologies, methodologies, and best practices.
- Excellent analytical and communication skills, able to understand complex requirements and explain them clearly.
- A self-starter who’s capable of working independently with mínimal supervision.
- A proactive team player with a positive attitude, who learns quickly and stays organized.
- Experience in the Higher Education sector is a bonus but not a must

**More Information**

Location: Kent Ridge Campus

Organization: NUS Information Technology

Department : Applications - Students Systems

Employee Referral Eligible: Yes

Job requisition ID : 26651