Raffles Hotel Singapore

The Talent & Culture Executive is responsible for assisting in overseeing the operations of and administrative support to the Talent & Culture function, including compensation and benefits, colleague communication, colleague relations, colleague engagement, performance and talent management and more, in order to support the hotel’s business objectives.

Primary Responsibilities

Assists in Benchmarking For Competitive Compensation and Benefits Structure, Which Aims to Attract and Retain Talents
- Assists to benchmark against the best-in-class in luxury hotels.
- Ensures that the HRIS system is well managed for the effective administration of compensation and benefits.

Heartist® Journey - Colleague Communication / Relations / Engagement
- Responds to all colleague enquiries promptly and professionally.
- Ensures the dissemination of information to hotel colleagues in the most effective way on timely basis and in a timely manner. Prepares colleague newsletters, etc.
- Assists to oversee the maintenance and cleanliness of the hotel’s colleague facilities, including locker rooms, rest rooms, colleague dining room, etc in ensuring that heart-of-house colleague areas are attractive and well maintained at all times.
- Assists to oversee the hotel’s colleague transportation ensuring compliance of timeliness and safety.
- Plans and executes the hotel’s colleague events as well as social and recreational activities.
- Plans and executes the hotel’s colleague recognition programmes to inculcate a culture of spontaneous colleague recognition.
- Assists to drive health at workplace initiatives aligning the hotel’s Talent and Culture initiatives and programmes with Singapore Health Award and Work-Life standards.
- Assists to drive a fun and caring environment and a supportive and inclusive workplace culture.
- Assists to drive awareness and compliance with AccorHotel’s Ethics and Corporate Social Responsibilities Charter, Code of Ethics, Social Media Policy, Anti-Corruption/Anti-Bribery Policy, etc.
- Assists to drive a highly engaged and high performance environment focusing on guest passion and quality.

Performance and Talent Management
- Assists to oversee the management of effective performance reviews to ensure that they are conducted properly and fairly by operational managers in a timely manner.
- Assists to review the recommendations for promotions and career development by Operational ExCo/Department Heads.

Talent and Culture Operations
- Implements all corporate Talent and Culture initiatives and programmes on timely basis.
- Prepares and submit reports and surveys to internal departments, corporate and relevant key agencies, e.g. Ministry of Manpower, Singapore Hotel Association, Singapore Tourism Board, etc.
- Ensures procedural adherence and assists to review recommendations for transfer, redesignation, promotion, salary adjustment, etc proposed by respective ExCo/Department Heads.
- Ensures procedural adherence for colleagues’ cessation and for colleagues to receive cessation pay promptly within regulated time frame.
- Assists to oversee Talent and Culture administration, including contract administration, purchase requisitions, office administration, stationery inventories, filing, etc.
- Ensures 100% Talent and Culture audit compliance.

Involvement in Wider Job Function Relationships
- Upholds AccorHotels Values of Guest Passion, Sustainable Performance, Spirit of Conquest, Innovation, Trust and Respect in the execution of all duties and responsibilities, and in ensuring full compliance by all departments.
- Participates and supports sustainability in corporate initiatives and programmes such as Planet 21 - Corporate Social Responsibility, Diversity and Inclusion, Women at AccorHotels Generation (WAAG), etc.
- Performs any other duties and responsibilities that may be assigned.

Knowledge and Experience
- Tertiary education from a reputable institution.
- Specialisation in Human Resources would be an advantage.
- Working knowledge of Microsoft Office (Excel, Outlook, Powerpoint, Word).

Competencies
- Oral fluency and written excellence in English.
- Ability to speak other languages and basic understanding of local languages and dialects an advantage.
- Good communicator with presentation and influencing skills.
- Strong interpersonal skills with ability to work with colleagues from different cultures and connect well with colleagues at all levels.
- Driven and ability to work independently and multi-task with high proactivity in a dynamic environment.
- Analytical with proven organisational skills and attention to details.
- Flexible and able to embrace and respond to change effectively.
- Sense of urgency.
- Loyalty, high integrity and ability to keep confidentiality.

Benefits of Joining Raffles Hotel Singapore
- 5-day Work Week.
- Duty Meals are provided.
- Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.
- Flexible Benefit - Dental/Optical/Vacation