Customer Care Executive

2 weeks ago

Singapore ALLIED SEARCH PTE. LTD. Full time

**5.5days work week**:

- **Balestier/Clementi**:

- **$2600 - $3500**

**Job description**:

- Assist in carrying out administrative work in the delivery of advisory services to patients and their families.
- This includes processing of information and statistics on assistance through an electronic system. Executive care advisory may be required to gather information from patients and their families and assist them with the financial assessments procedures.
- Conduct assessment / home visits when necessary.
- Liaise with relevant agencies / authority / patients family.
- Assure that all referrals are attended to by relevant personnel.
- Liaise with nurses on patient-related matters.
- Assure that all referrals are attended to by self or relevant personnel.
- Supervise the operational work carried out by customer care coordinator when handling subsidy cases.
- Act as a channel of communication between management and the customer care coordinator.
- Handle difficult customer and communicate escalated issues to the Manager.
- Keep update records of patients (electronic or written data)
- Up-to-date the relevant information of government’s policy with regards to the elderly care Services and funding.
- Maintain confidentiality of customer database.

**Requirements**:

- Minimum O Level education
- Minimum 3 years of relevant working experience

  • Customer Care Executive

    2 days ago

    Singapore G-MES INTERNATIONAL PTE. LTD. Full time

    **Years of Working Experience**: 1-3 years **Job Description**: **Job Title: Customer Care Executive** **Summary**: We are seeking a dynamic and customer-oriented Customer Care Executive to join our team in Singapore, North region. As a Customer Care Executive, you will be responsible for providing exceptional customer service, handling inquiries,...

  • Executive, Customer Care

    2 weeks ago

    Singapore Singapore Sports Hub Full time

    **OUR PARTNER**: Spectra Singapore **DEPARTMENT**: Customer Care **OVERVIEW** ***: Singapore Sports Hub is looking for an Executive, Customer Care who will be responsible to monitor and manage Customer Care key performance indicators, procedures and reporting. He/ She will play a key role in delivering training sessions to new hires and current employees,...

  • Care Executive

    2 weeks ago

    Singapore ABER CARE PTE LTD Full time

    Identify and assess clients’ needs and medical conditions in order to provide solutions and manage the service offerings - Gather social and financial background of the resident and/or the family and liaise with multi-disciplinary teams on the continuing care for residents - To obtain financial information from residents and family members and compute...

  • Care Executive

    3 weeks ago

    Singapore IKIGAI CARE PTE. LTD. Full time

    Roles & ResponsibilitiesAbout the RoleWe are seeking a compassionate and proactive Homecare Executive to join our team. This role is pivotal in coordinating and delivering high-quality homecare services to clients, ensuring their well-being and satisfaction. You will work closely with clients and healthcare professionals to provide personalized care...

  • Care Executive

    2 weeks ago

    Singapore ABER CARE PTE. LTD. Full time

    Identify and assess clients’ needs and medical conditions in order to provide solutions and manage the service offerings - Gather social and financial background of the resident and/or the family and liaise with multi-disciplinary teams on the continuing care for residents - To obtain financial information from residents and family members and compute...

  • Programme Executive/ Care Executive

    3 days ago

    Singapore HOVI CARE (SINGAPORE) PRIVATE LIMITED Full time

    Roles & ResponsibilitiesJob Purpose:To design, coordinate, and implement meaningful day care and rehabilitation programmes for seniors in the Senior Care Centre. The role aims to promote physical, cognitive, and social well-being while ensuring a safe and person-centred environment. The Programme Executive also supports clients' functional needs in...

  • Community Care Executive Associate

    1 week ago

    Singapore St Lukes Elder Care Full time

    **COMMUNITY CARE EXECUTIVE PROGRAMME (CCEP)** Our ComCare Executive Programme (CCEP) offers a three-year structured development pathway specially designed to nurture you to be the future generation Community Care leader. You will join as a ComCare Executive Associate and undergo an accelerated learning journey and experience first-hand exposure to the...

  • Customer Care Executive

    2 weeks ago

    Singapore Terry Chew Academy Full time

    **About the Job** We are looking for a responsible individual who enjoys working with children. Being a Customer Care Executive at Terry Chew Academy also requires you to be meticulous, positive and organized. - Weekdays: 9:00 AM - 6:00 PM - Sundays: 8:30 AM - 4:00 PM **Job Scope**: - Perform front desk duties including student registration and handling...

  • Customer Care Executive

    1 week ago

    Singapore Terry Chew Academy Full time

    **About the Job** We are looking for a responsible individual who enjoys working with children. Being a Customer Care Executive at Terry Chew Academy also requires you to be meticulous, positive and organized. - Weekdays: 9:00 AM - 6:00 PM - Sundays: 8:30 AM - 4:00 PM **Job Scope**: - Perform front desk duties including student registration and handling...

  • Care Support Manager

    1 week ago

    Singapore Homage Care Full time

    **Location**: Singapore **Type**: Full-time **ROLE DESCRIPTION** Homage is seeking a Care Support Team Lead who enjoys working with the people at the heart of Homage: our Customers and Care Professionals. In the Care Support (Community) team, we're focused on supporting quality long-term care delivery to publicly subsidised clients of Social Service...