Director, Credit Card

2 weeks ago

Singapore Standard Chartered Full time

**JOB SUMMARY**
- Support, facilitate, and ensure execution of Group strategy for Credit Card businesses that:

- Optimizes financial performance & returns in key markets across regions and in timely manner & within budget.
- in key markets across regions
- in timely manner and within budget
- Drive delivery of Affluent credit card launch across key markets centrally
- Collaborate with country stakeholders and group peers & seniors in providing steer
- Responsible for end-to-end delivery across multiple & parallel streams of product launch
- Work closely with Squad in ensuring Technical requirements/enhancements delivered/enabled
- Manage day-to-day BAU matters relating to affluent CC as product SME
- Support COE hub model to lead all CC product related initiatives centrally
- Implement common standards in reviewing & reporting products performance vertically
- Delivery of affluent card CVP
- Support conceptualization, formulation, and eventually implementation of new CC product vision

**RESPONSIBILITIES**

**Strategy**
- The role holder is responsible for developing, driving, and delivering Affluent card product in key markets centrally to support Bank’s affluent growth agenda for WRB globally.
- The role would also be working with country CC teams to drive its transformation towards growth & profitability. This includes ensuring alignment of these strategies with the relevant country level stakeholders and close partnership with the markets on execution, along with associated financial and non-financial targets and reviewing performance against these targets.

**Business**

**Processes**
- Establish and implement common standards for product performance review & evaluation - both at launch as well as post launch monitoring.

**People & Talent**
- Lead by example, set appropriate tone & expectations from team, and work with partners’ alliance/support. Ability to collaborate cross geographies, functions, and levels. Respect differences in cultures & opinions to promote an inclusive environment where all can drive toward common goal.

**Risk Management**
- Partner with stakeholders for a robust risk management environment by identifying key risks and issues and ensuring effective mitigating measures and controls are implemented as necessary & appropriate.

**Governance**
- Develop and implement a clear structure of accountability to ensure country teams can perform their roles efficiently & successfully, and there is clear oversight and decision making. Take full ownership for assessing the effectiveness of arrangements to deliver effective governance, oversight and controls in business, and if necessary, oversee change in these areas.

**Regulatory & Business Conduct**
- Display exemplary conduct and live by the Group’s Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

**Key Stakeholders**
- Group CCPL Head
- Group Segment Strategy
- Country teams (Credit Card & Affluent Segment)
- Tech chains with One Delivery
- All LoDs - BRM, OR, RSR, CFCC, GIA

**Other Responsibilities**
- Here for Good - Support new strategic initiatives in driving growth with agility and flexibility.
- Do the Right thing - Act with integrity and lead with courage, especially in protecting our clients & the Bank.
- Never Settle - Be relentlessly obsessed with client experience excellence in all that we do.
- Better Together - Collaborate with internal & external stakeholders to achieve win-win outcome for all.
- 10 plus experience in a bank especially in FI.
- 8 plus years in credit cards / unsecured lending preferably.
- Strong understanding of analytics and solid numerical skills.
- Excellent interpersonal, communication, negotiating and influencing skills.
- Positive attitude, high energy, ability to multi-task under pressure.
- Growth mindset, embrace change, challenge status quo with constructive feedback to achieve win-win.
- Leadership qualities.

**Role Specific Technical Competencies**
- Complex project management skill
- Business acumen for Credit Cards with Product management experience.
- Product management.

**About Standard Chartered**
- We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't

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