Accelerator Program Manager

**Newchip is a virtual startup accelerator that provides world-changing early-stage companies with the software tools, training, mentorship, and the investor network necessary to successfully raise capital, build, and scale their businesses to eventual exit. We're in 100+ countries and have a portfolio of over 2,000+ startups that have raised $1B+ in funding since our launch in 2019.

Do you love Shark Tank? Imagine every day being like an episode but on a global scale, that's what we do. We recruit top startups and we launch virtual cohorts each month from our HQ in Austin, TX, with a goal of coaching each to a point of invest-ability. We then invest in our top program graduates alongside our 6,000+ investor network and support them until their exit.
- We are a veteran founder team with decades of experience, acquisitions and exits under our belts, and we're looking for the next member of our team that meets our core values and that can add their skillset to our melting pot of diversity.
- We are only recruiting driven, entrepreneurial, individuals whom are in it for the long haul to reach an IPO - leaders that want to truly assist startups to drive results that create investment returns to our investors and investor partner network.
- If you're looking to make a difference in the world and learn in 1 year what most learn in 5, we're here to provide the mentorship, leadership, and potential to make that dream a reality - if you're here looking for a 9-5, our company isn't for you.

**The Role***:
Newchip launches remote global accelerator cohorts each month across the globe in the Pre-Seed, Seed, and Series A categories. Due to massive growth in our remote programs during the COVID-19 pandemic, we are hiring more Accelerator Program Managers to lead our cohorts as we regionalize and specialize our programs further by industry and sector.

The Accelerator Program Manager role is responsible for leading a highly specialized team to deliver our core accelerator experience, manage our investor networking and relations team, and drive efficiency through experience, process, and technology to continue to enhance our core program experience for our startups around the world.

You will be responsible for ensuring that each company in their respective program is positioned to maximize their success through highly-differentiated content and programming experiences (ie, curriculum, Masterminds, workshops, webinars, 1-1 check-ins) as well as a strong focus on driving investor readiness to accelerate successful startup outcomes.

The 3 KPI's of this role are: % of startup completion of our rigorous accelerator programs (graduation and meeting requirements), lowering churn, and increasing startup NPS. This role ensures that each team runs at high efficiency, that they have the resources for scale, and are hiring and training to always deliver above and beyond program experiences to our startups.

To be successful in this role, you should have previous experience in end-to-end product and or project management, including gathering product requirements, prioritizing feature implementations, and improving overall user experience. Furthermore, you’ll work with your internal team to build products and programming that fill gaps in market and increase startup satisfaction.

You should also be able to identify user needs and work with cross-functional teams to manage product releases in a cohort level model versus steamrolling new features through because a single user asked for it. Ultimately, you’ll help us roll-out world-class programs and product experiences that deliver on Newchip's global vision efficiently and effectively.

**Core Duties & Responsibilities**:

- Lead an accelerator team of 7-10 to deliver programming to 300+ startups per year across your cohorts.
- Manage teams to create supporting material/media (audio, video, simulations, role plays, games, etc).
- Maintain project documentation, cohort information, directories, and course folders for potential investors.
- Suggest and develop proposals for product and program enhancements to improve user experience.
- Perform quality assurance controls on products, user feedback sessions, and focus groups.
- Coordinate with the engineering department to deliver functional solutions and feature updates.
- Conduct research to identify customer needs and market gaps between products and demographics.
- Prioritize the implementation of new features and set specific timelines to implement in quarterly updates.
- Liaise with the Marketing department to ensure proper advertisement and positioning of programs.
- Launch each monthly cohort, lead your program team, and monitor and report on startups progress to investors.
- Lead creation of support and training documents for internal and external users in our Mentor and Fellowship Programs.
- Analyze competition in your program vertical, and design strategic plans to take over/increase your market share.
- Groom backlog an