Shift Network Engineer

2 weeks ago

Tuas, Singapore Rapsys Technologies Full time

**Responsibilities**:

- Network Monitoring and Maintenance:

- Continuously monitor the organization's network infrastructure.
- Utilize various monitoring tools to track performance and identify anomalies.
- Incident Detection and Response:

- Perform network triage immediately upon notification of disruptions.
- Follow predefined protocols and SLA to mitigate impact and minimize downtime.
- Troubleshooting and Issue Resolution:

- Investigate root causes and resolve problems promptly.
- Escalate to Level 2 support if troubleshooting is inconclusive.
- Alerting and Escalation:

- Set up alerting systems for network anomalies.
- Log support tickets and follow-up for resolution with vendors.
- Documentation:

- Maintain up-to-date documentation for effective network management.
- Record network diagrams, configurations, incidents, and resolutions.
- Coordination and Communication:

- Coordinate activities with internal and external stakeholders.
- Ensure transparent communication and efficient incident management.
- Security Monitoring:

- Monitor network security and identify potential threats.
- Assist in responding to and mitigating security threats.

Shift: 12 Hours Onsite Shift

Work Location: Tanjong Pagar & Tuas

**Job Types**: Full-time, Contract

Pay: $3,000.00 - $5,000.00 per month

**Experience**:

- Network engineering: 1 year (preferred)

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