Em - Chief Engineer (Data)

Organization

At CommBank, we never lose sight of the role we play in other people’s financial wellbeing. Our focus is to help people and businesses move forward to progress. To make the right financial decisions and achieve their dreams, targets, and aspirations. Regardless of where you work within our organisation, your initiative, talent, ideas, and energy all contribute to the impact that we can make with our work. Together we can achieve great things.

**Job Title**:Chief Engineer (Data)

**Location**:Bangalore

**Business & Team**:
The Technology group delivers the groups information technology functions to ensure the highest levels of customer service through excellent process excellence and technology innovation.

The Business Banking Technology team within the Technology function manages the end-to-end technology needs for Business Banking (BB) within the CBA Group.

Business Banking Technology (BBT) we have a vision of becoming the leading business bank, powered by the next horizon of technology. We’re delivering on this by working hand-in-hand with our business colleagues to jointly solve problems with customer centricity and technical innovation, cultivating a world-class team of empowered people, and building technology solutions for the future.

We put the customer at the center of everything we do and measure our performance against the groups’ external customer satisfaction measures.

Our team is composed of engineers and technology leaders, who bring in the right mix of skills to enable this transformation. We also work very closely with our business and operations colleagues to support these services which are critical to the Australian and Global economy.

Working as part of the BBT Senior Leadership team, you will be accountable for prioritizing, coordinating, and leading the execution of technical platform delivery and service management across the BB domain

**Impact & Contribution**:
This position will be responsible to work with a team of data engineers across Business Banking Technology and partner with stakeholders to build, design and deliver solutions for the interfacing BUs.

As the EM of Data Engineering, you will be responsible for leading a large multi-disciplinary function responsible for defining, designing and building the highest-quality re-usable data for Business Banking.

Define the capability uplift approach for the Chapter Area and drives uplift, in partnership with the Practice and peers (where applicable) and in line with industry.

As important as ensuring quality outcomes, your role is focused on continually refining implementation standards, accelerating delivery through process improvements and building a world-class team culture.

**Reporting lines**:

- Direct line reporting into the Head of Business Banking Technology.
- Functionally (dotted line) report into Executive General Manager Data Business Banking Tech
- You will be responsible for a significant direct and indirect team.

**Roles & Responsibilities**:
The EM Data Engineering plays a pivotal role to deliver on Business Banking Technology purpose through quality execution and delivery of data for decision making and analytics. Work with Crew and/or CoE Leads to define the Chapter strategy and sets trackable goals e.g. KPI/OMs that enable Crews/CoEs to deliver on their strategy.
- Leverage metrics and data to inform continuous improvement opportunities that increase the effectiveness of the Chapter.
- Implement, evolve and support consistent ways of working across the Chapter and CBA business that align to industry standards.
- Uplift Chapters maturity by fostering a culture of sharing, learning and problem solving across Chapter Areas.
- Facilitate the constructive resolution of conflicts which may arise both internally & externally to the Chapter.
- Participate and contribute to the Practice and/or Chapter including maintaining technical experience commensurate with their specific Chapter.
- Providing oversight and leadership of data projects with strategic business and customer value for Business Banking
- Ensuring focus on the highest data delivery priorities by facilitating challenging prioritization discussions with GM stakeholders across Business Banking
- Leading a matrixed cross-functional team of more than 50 experienced data professionals with skills spanning the end-to-end process of delivering data on the group’s data platforms
- Integration of a diverse range of technical capabilities to deliver the highest-quality re-usable data for Business Banking within cost and schedule targets.
- Optimizing the resource model for efficiency and scale with resources located onshore and offshore.
- Leading data delivery process improvements to optimize delivery efficiency and maximize the return on Business Banking data investment.
- Contributes to the organizations data and analytics strategy and execution of the strategy to enhance customer experience and drive business value.
- Building wor